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Participant
September 4, 2018
Question

Does anyone else have the problem of control buttons not working. My editing, assembly and effects buttons is not working

  • September 4, 2018
  • 3 replies
  • 2120 views

Can anyone tell me if they also have problems with some of the control buttons not working. My assembly, effects and editing buttons are not working. Not even when I use the keybord keys for them.

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    3 replies

    Community Manager
    September 4, 2018

    Hi nicod18873934,

    The issue that you have reported seems to be a workspace corruption issue, which may cause the panels and interface buttons to either not respond or to misbehave. In these cases resetting the workspace should help. You may try these steps to reset the workspace.

    • First, select your workspace by clicking on Windows >Workspaces> Editing ( or any other workspace with which you are facing the issue ).
    • Then reset it by clicking on Window >Workspaces>Reset to Saved Layout

    Once done then check if it's working properly.

    If you are still experiencing issues with the workspace, then it could be a possible workspace file corruption issue and we may need to rebuild the files that store the workspace info for Premiere Pro. You may perform the steps mentioned in this article to do that.

    FAQ: How to fix workspace related issues in Premiere Pro?

    Please let us know if these steps helped in solving the issue.

    Regards

    Sumeet Kumar Choubey

    Inspiring
    September 4, 2018

    If the screen goes blank when you click on those workspaces,  when the screen is blank go to Window > Workspaces > Reset to Saved Layout.

    You will need to do this for each blank screen and it may take multiple times to make it stick.

    MtD

    Ann Bens
    Community Expert
    Community Expert
    September 4, 2018

    If Meg's suggestion does not work: try resetting preferences.

    FAQ: How to reset (trash) preferences.

    Community Expert
    September 4, 2018

    can you please specify more ? can you share screenshots of what's not working for you ?