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paulw16886556
Participant
May 2, 2019
Question

Encoding Problem

  • May 2, 2019
  • 6 replies
  • 6116 views

Morning everyone, I keep getting this message when trying to export my edit in Media Encoder. and when I try to export in PP it just crashes. Have been a user for several years and just can't work this one out.

all help appreciated.

A low-level exception occurred in: H.264 (Exporter:9)

Export Error

Error compiling movie.

Export Error

A low-level exception occurred.

Writing with exporter: H.264

Writing to file: C:\Users\paulw\Videos\ITV & Uni Update 3.mp4

Around timecode: 00:00:00:00

Component: H.264 of type Exporter

Selector: 9

Error code: 3

This topic has been closed for replies.

6 replies

D
defaultlqx0mbr6078n
Participant
January 27, 2021

Nimm OpenCL ans Studio Driver Download

R Neil Haugen
R Neil Haugen
Legend
June 9, 2020

Go to your Preferences/Media dialog, and uncheck the "Enable hardware ... " option shown underlined in red in my image below.

 

Neil

 

 

 

 

 

 

Everyone's mileage always varies ...
    SKCA
    SKCA
    Participating Frequently
    June 9, 2020

    Neil, you have saved the day!! Thank you 🙂 

      S
      Community Manager
      Sumeet Kumar ChoubeyCommunity Manager
      Community Manager
      May 14, 2019

      Hi paulw16886556,

      Please let us know if you were able to solve the issue you were facing with export. If you are still facing the issue, please try to switch the Renderer to Mercury Playback Engine Software Only and check if it's exporting properly.

      FAQ: How to change the Video Renderer in Premiere Pro?

      Thanks,

      Sumeet

      SKCA
      SKCA
      Participating Frequently
      June 9, 2020

      Hi there,

       

      I am having the same error! When I try to switch the renderer like Sumeet suggested, then it freezes and becomes non-responsive. 

       

      Anyone able to resolve this yet?

      Christian.Z
      Community Expert
      Christian.ZCommunity Expert
      Community Expert
      May 2, 2019

      Try exporting to another drive.

      R Neil Haugen
      R Neil Haugen
      Legend
      May 2, 2019

      Mike was correct about asking if you can export parts of the sequence.

      Normally that warning  ... including a time stamp ... means you need to go to that spot and figure out what is causing the problem.

      Sometimes simply undoing and reapplying some effect works.

      Neil

      Everyone's mileage always varies ...
      Mike Dziennik
      Community Expert
      Mike DziennikCommunity Expert
      Community Expert
      May 2, 2019

      Hi Paul,

      Are you able to export just part of your timeline? Are you able to export other formats eg. DNX MXF, QT?

      Unofficial Premiere Pro Troubleshooting Guide

      ^ Try the items in step2 first^

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