Skip to main content
A
alessandror73265922
Participant
September 30, 2019
Answered

ERROR -2147287036

  • September 30, 2019
  • 2 replies
  • 5610 views

Hello everyone, 

do you know what error is?

It occured while exporting an edited video.

And it is reffered to GPU Mercury Playback Engine CUDA.

Thanks.

Alessandro

    Correct answer alessandror73265922
    Dear ANN, thanks for your reply. I tried to export again and it works properly . So I dont know why first time I had error, and second time no error. Strange, I can't understand to what it depends... Thanks in any case, Alessandro

    2 replies

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    September 30, 2019

    Hi Alessandro,

     

    It could be occurring while processing a certain section of the timeline using the GPU accelerated renderer. Please try to switch the Renderer to Mercury Playback Engine Software Only and check if it's exporting properly. 

    Let us know if it helps.

     

    Thanks,

    Sumeet

    A
    alessandror73265922Author
    Participant
    September 30, 2019
    Dear Summet, thanks for your reply. I tried to export again and it works properly without the switch you mentioned. So I dont know why first time I had error, and second time no error. Strange. Thanks, Alessandro
    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    September 30, 2019

    You need to fix whatever is on the timeline at the given timecode in the error message.

    Delete section and do it again.

     

    Might have an issue with your graphicscard.

    Please post your:
    Computer specs/setup,
    Operating system build,
    Premiere exact build (see about),
    Mediainfo screenshot in treeview of media used.
    Export setting and with the left tab to output.

     

    A
    alessandror73265922AuthorCorrect answer
    Participant
    September 30, 2019
    Dear ANN, thanks for your reply. I tried to export again and it works properly . So I dont know why first time I had error, and second time no error. Strange, I can't understand to what it depends... Thanks in any case, Alessandro
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices