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J
jenr
Participant
July 1, 2020
Question

Export Error - Error Completing Render

  • July 1, 2020
  • 1 reply
  • 1910 views

I just exported a video hours before the issue came up. When I export the video, it will load an ETA window, freeze after a few seconds, black screens completely, (ctrl + alt + del nor alt + tab works.) then closes the application. Other times, it will just black screen forever, requiring a restart of the computer to get it working again. Solutions would be very much appreciated. Picture of the error message is located above. Keep in mind I have tried deleting the problematic section times, updated Premiere Pro, restarted my computer, reset my computer, redownloaded Windows 10 again, and disabled GPU rendering.

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    1 reply

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    July 1, 2020

    Please do NOT add images via the "attach files" box, as you are then forcing everyone to DOWNLOAD the file to view it outside their browser. Drag/drop the image files directly ONTO your reply box so other users can see them without needing to download unknown strange files.
    Thank you! 

    J
    jenrAuthor
    Participant
    July 1, 2020

    Got it! Changed.

      Apetch
      Apetch
      Known Participant
      July 1, 2020

      Did both, the issue still persists.


      I'm getting the same error message. I tried a lot of things over the past week or so. Sorry I can't help. I've spoke to Adobe, shared screen, tried some more things and it still persists. 

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