Extensions installed but Premiere doesn't access or show up

Forum|Forum|7 years ago
January 16, 2019
1 reply
5712 views

I have been having a problem with extensions for the last 2 months. The installer will say it's successful but nothing shows up in Windows>Extensions. Restarted computer and program numerous times and no changes. The extensions are present in CEP>Extensions but won't be accessible regardless which version of Premiere Pro I'm using (2017, 2018 or 2019). Anyone know what can fix this?

extensions won't load

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Peru Bob

Community Expert

What extensions?

Do you have the latest versions?

A

ajk50288713Author

Participant

Extension I'm trying to get to work right now is the FirstCom panel that lets me login to my account and search through Premiere. I'm on latest versions, no updates needed. I've also been unable to get Vimeo Panel working or a few other third party ones yet when I go to CEP>Extensions I can see all of them in the folder.

Peru Bob

Community Expert

I would contact support from the extension's website.

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