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FAQ: How to clear your Media Cache in 30 seconds in Premiere Pro 2020

Adobe Employee ,
Mar 31, 2020

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Why should I clear my cache? 

Old cache files can bog down your system and affect current projects. Clearing your cache can solve issues with playback and performance. 

 

What are cache files, anyway? 

When you import footage into Premiere Pro, it creates smaller versions of these files that it can readily access for faster performance. Those smaller files are cache files.

 

Cache files can be found on your computer here.

  • On Mac – Users//Library/Application Support/Adobe/Common
  • On Windows – Users\<username>\AppData\Roaming\Adobe\Common

 

Here's the walkthrough.

  1. Open Premiere Pro! Do not open a .prproj file from your hard drive. Instead, launch the app to get to the home screen
  2. Use the toolbar at the top of your screen to get to your media cache preferences
    • If you're on a Mac, select Premiere Pro > Preferences > Media Cache
    • If you're on a PC, select Edit > Preferences > Media Cache
  3. In the window that appears, select Delete...
  4. From here, you have two options...
    • Delete unused media cache files
    • Delete all media cache files from the system – We recommend this option!
  5. Select OK in the bottom right of the window.
  6. And OK again!

 

Feel free to send me a private message if you have any questions! You can also reach out to us on Twitter @AdobeCare.

 

We'll be happy to help!
Caroline

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FAQ: How to clear your Media Cache in 30 seconds in Premiere Pro 2020

Adobe Employee ,
Mar 31, 2020

Copy link to clipboard

Copied

 

Why should I clear my cache? 

Old cache files can bog down your system and affect current projects. Clearing your cache can solve issues with playback and performance. 

 

What are cache files, anyway? 

When you import footage into Premiere Pro, it creates smaller versions of these files that it can readily access for faster performance. Those smaller files are cache files.

 

Cache files can be found on your computer here.

  • On Mac – Users//Library/Application Support/Adobe/Common
  • On Windows – Users\<username>\AppData\Roaming\Adobe\Common

 

Here's the walkthrough.

  1. Open Premiere Pro! Do not open a .prproj file from your hard drive. Instead, launch the app to get to the home screen
  2. Use the toolbar at the top of your screen to get to your media cache preferences
    • If you're on a Mac, select Premiere Pro > Preferences > Media Cache
    • If you're on a PC, select Edit > Preferences > Media Cache
  3. In the window that appears, select Delete...
  4. From here, you have two options...
    • Delete unused media cache files
    • Delete all media cache files from the system – We recommend this option!
  5. Select OK in the bottom right of the window.
  6. And OK again!

 

Feel free to send me a private message if you have any questions! You can also reach out to us on Twitter @AdobeCare.

 

We'll be happy to help!
Caroline

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Mar 31, 2020 7
Adobe Employee ,
Apr 06, 2020

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Dang! That is so much easier than the "classic" way of deleting media cache. Thank you Premiere Pro team and thank you, Caroline!

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Apr 06, 2020 1
Adobe Employee ,
Apr 07, 2020

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Anything for you, Kev.

 

Caroline

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Apr 07, 2020 2