Skip to main content
S
Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
March 23, 2021
Answered

FAQ: How to solve preview issue (red/blue tint) with Canon C300 MKII MXF files in Premiere Pro 15.0?

  • March 23, 2021
  • 13 replies
  • 9926 views

Update: This issue is being addressed in our Beta releases and will be available in a future stable release. You may download the latest Beta build from the Creative Cloud Desktop app. Refer to this link to know more about Adobe Creative Cloud Beta.

 

We are investigating an issue with Premiere Pro v15.0 where the MXF files from Canon C300 Mark II show red/blue tint when previewed in the Source/Program monitor. The issue seems to be related to incorrect interpretation of channels. We are working on getting this issue sorted in a future release.

For the time being, you may try these steps to restore the correct preview.

  • Apply Channel Mixer effect (Effects > Obsolete > Channel Mixer) to the MXF clips affected by this issue
  • Highlight the clip & navigate to the Effect Controls panel
  • Under Channel Mixer apply these values
    Red-Red 0
    Red-Blue 100
    Blue-Red 100
    Blue-Blue 0

This should restore the correct preview.

Note: Please remember to remove the Channel Mixer effect from the clips once the bug fix is released.

 

Hope this helps in solving the issue. Let us know if you have any questions.

 

Thanks,
Sumeet

    This topic has been closed for replies.
    Correct answer Sumeet Kumar Choubey

    Hi everyone,

     

    This issue has been fixed in the latest version of Premiere Pro (v15.2). You may download the latest version of Premiere Pro from the Creative Cloud Desktop app. Hope it helps.

     

    Thanks,
    Sumeet

    13 replies

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity ManagerAuthorCorrect answer
    Community Manager
    May 13, 2021

    Hi everyone,

     

    This issue has been fixed in the latest version of Premiere Pro (v15.2). You may download the latest version of Premiere Pro from the Creative Cloud Desktop app. Hope it helps.

     

    Thanks,
    Sumeet

    R
    ruzun
    Known Participant
    May 28, 2021

    This issue is NOT fixed for Canon EOS R5 RAW Light footage.  It still has a STRONG magenta cast and the color mixer does NOT correct it properly.

    A
    Anonymous
    May 3, 2021

    This makes the new form totally unusable to me since the majority of my undertakings throughout the most recent few years were shot on this camera. Is there any timetable for a fix for this issue through firmware? I'm not able to go in and add Channel blender to the entirety of my clasps in the entirety of my undertakings.

    G
    Greg Michael Film
    Participant
    April 23, 2021

    Do we know when there will be an update for this bug yet as this is really causing troubles to my workflow?

    Greg Michael 

    R
    robbiemo82
    Participating Frequently
    April 18, 2021

    Also: my c300 mk II fooatge that was shot YUV 4:2:2 10 bit is fine...the footage that was shot RGB 4:4:4 12 bit  is blue...

      R
      robbiemo82
      Participating Frequently
      April 18, 2021

      channel mixer is in the obsolete folder, not color correction... 

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        April 19, 2021

        Thank you. I'll attend to the correction.

         

        Kevin

        Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
        E
        eacmich1423
        Participating Frequently
        April 15, 2021

        On the R5 the RAW light is also getting this magenta cast with 15.1.

          S
          stevea49202796
          Participant
          April 13, 2021

          This problem still hasn't been fixed for the newest 15.1 update. I've had to go back to 14.9 in order to read these C-Log files normally.

            L
            LEE Z.10671196
            Participant
            April 13, 2021

            Heads Up: Newly released 15.1 still hasn't solved this yet.

              L
              Laureta5CD8
              Participant
              April 11, 2021

              Premiere Pro Beta took care of the issue for me.

                D
                default7j3cr89vaocc
                Participant
                March 26, 2021

                Thank you for this workaround.

                 

                For anyone with a project with footage from multiple makes of camera I will add that I was able to create this as a source effect on one clip, copy the effect, and apply it to all of the footage shot on this specific camera. The project is now rendered correctly.

                 

                (I was able to sort out the footage sourced on this camera because the term "canon" appeared in the clip title, therefore doing a bin search for "canon" returned all of the affected clips. I was then able to select all of the clips in the bin and paste the copied effect, without navigating to the effects pannel of each clip.)

                  Show more replies
                  Terms & ConditionsAccessibility statement
                  Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices