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Known Participant
Jan 19, 2017 4:16 PM UTC
Question

Filmic Pro Into Prem Pro

Hi have some footage from Prem Pro. When I move it from Itunes etc to my computer it comes accross. However, in Prem Pro it only seems to import the audio for the track. In Windows Media player it ONLY has the video footage. I cant see what is up.

The only work around so far is to send it to imovie on my phone and then save on camera roll. However, this seems to reduce file size quite a bit so I would prefer it without the loss of quality potentially.

I recorded in PCM audio in Filmic. It turns out (through tests afterwards) that i should have used AAC  - I just didnt think the audio recording would be an issue.

Is there any way to get the clips i have to work in Prem Pro now?

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12 replies

Participant
Feb 27, 2018 10:42 PM UTC

PCM audio in Premiere on the Mac also has serious issues, although not exactly the same as missing video.

Any video that uses PCM audio recorded in FiLMiC Pro will result in the audio output failing after 1-3 minutes of use in Premiere 12.0.1 on Mac. Restarting Premiere will restore audio playback for a few more minutes then it dies again. Every other editor including Resolve and FCPX works perfectly. I've been battling with this for months now - and still no fix.

Any word on if this is going to be resolved?

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Participant
Nov 8, 2018 4:39 AM UTC

I would also like to know if the adobe staff is currently still working on this!! It's super frustrating seeming that both programs; Premiere and FilmicPro, are amazing but this is definitely throttling my productive work!

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Kevin J. Monahan Jr.
Legend
Jan 19, 2017 10:35 PM UTC

Hi Irvsax,

I recorded in PCM audio in Filmic. It turns out (through tests afterwards) that i should have used AAC - I just didnt think the audio recording would be an issue.

It is. I just took my iPhone on vacation and brought back some 4K footage that looked and sounded awesome! I am not sure if it's a Premiere Pro bug or one with Filmic Pro, but you can file a bug with us here and we'll take a look.

Fellow users discovered this issue some time ago, however, and nothing's changed since then. I just shoot with AAC now and it works flawlessly. That doesn't help much for you now, though, does it? Unfortunately, you may have to live with this workaround for this one project.

However, don't give up. I would try three things:

  • Install an earlier version of Premiere Pro (say CC 2014) and see if that audio format was supported in that version.
  • Import the file into Adobe Audition and see if you can export from there in another format.
  • Update Premiere Pro and create a new project. It might be supported in the new version (sorry, I'm not sure about that off the bat. I can check).

Does anyone else have any ideas? If you are having trouble with either of those steps, let us know, and we'll assist. Please return and let us know what's going on.

Regards,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
IrvsaxAuthor
Known Participant
Jan 19, 2017 10:52 PM UTC

Thanks Kevin,

I am running the latest premiere pro so it shouldnt be a version thing. Sadly I realised too late to set it to AAC. To be honest it didnt even cross my mind that the audio would cause an issue. It wouldnt even be a problem if i had video and no audio! Typical.


I actually just received this from Filmic..

'Hi Irving,

Thank you for writing in. As far as playing a clip on Windows Media Player, we are hearing that there are a new round of issues with PCs consuming h264 video like what we put out. I can provide some background:

We had identified that PCs have a problem natively playing videos that use AAC or AIFF for their audio format. These are Apple audio formats and PCs didn't like them.

For some reason the opposite logic is working on the latest updates of Windows. For some reason NOW they will ONLY play back Apple formats.

I just confirmed with two other Windows customers earlier this morning. Apparently AAC is the best format to go with if you are on Windows. The app defaults to PCM, so you will want to change that and give it a try.

None of this is actually issues with the app itself. The app is recording with whatever format settings you choose. The issue is the downstream use of some of these formats, and different platforms have different (and seemingly changing) requirements.

For clips you have already shot you can use a transcode like Handbrake (free at www.handbrake.fr) to conform the clip to .mp4 which should make the clip consumable by your PC.

Interestingly enough....the Handbrake option is what Adobe users often have to use to make their clips consumable by Premiere...so you may kill two birds with one stone using that.

Let us know how this goes and if you have any questions.'




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Kevin J. Monahan Jr.
Legend
Jan 19, 2017 11:49 PM UTC

Hi Irvsax.

Great that you heard from FilmicPro!

Interestingly enough....the Handbrake option is what Adobe users often have to use to make their clips consumable by Premiere...so you may kill two birds with one stone using that.

Actually, it's interesting that the staff at FilmicPro doesn't seem to realize the strength of its own product. I do!!

Using Filmic Pro is the way to go because it is the only camera app I know of that you can use while avoiding transcoding in Handbrake. Transcoding is often a requirement for many standard mobile phone recordings, including those made by Apple's native camera app before importing into Premiere Pro.

Once you're shooting AAC mode, you can use your phone to make very good recordings that import into Premiere Pro like any other clip. Just keep the bit rate within reason, avoid long takes, and you can shoot 4K without transcoding and you'll get audio that's quite good and stays in perfect sync.

Regards,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Legend
Jan 19, 2017 4:25 PM UTC

What is the original source of this footage?

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IrvsaxAuthor
Known Participant
Jan 19, 2017 4:33 PM UTC

The file it has created in Filmic pro is a .mov file.

It was recorded at 1080p 25fps

Is that what you are asking?

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Legend
Jan 19, 2017 4:35 PM UTC

I can only recommend step 2B here.

Premiere Pro Troubleshooting Guide

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