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J
Jworms14842437
Inspiring
October 3, 2018
Question

Font only partially available after update

  • October 3, 2018
  • 1 reply
  • 4147 views

I'm making some changes to a project I've had for a while, but now the font I am using (GT Walsheim) has only got parts of it available - Bold Oblique, Light Oblique - rather than all of them.  What I need is Bold and Regular. I've de-installed the font, then re-installed it but this only led to different versions of the font being available but still not all of it.

What's strange is that, because a lot of the titles were made using the old Title Tool, you can access all options for the font through that, but not if you use the new Title Tool.  It's also not available in After Effects, where I can't see a workaround.

Could this be to do with the fact that I installed all the newest updates in Premiere in After Effects a few weeks ago?

Any help would be greatly appreciated.

Thanks

Jack

    This topic has been closed for replies.

    1 reply

    Vidya Sagar
    Adobe Employee
    Vidya Sagar
    Adobe Employee
    October 4, 2018

    Hi Jack,

    Sorry for the trouble with the font. It might not be an issue with the application update. Please test if all the parts of this font are available in any non-Adobe application.

    You can install a previous version of Premiere Pro or After Effects to check the issue. Here are the steps: Install the previous version of your Creative Cloud app

    Let us know the status.

    Thanks,

    Vidya

    J
    Jworms14842437Author
    Inspiring
    October 4, 2018

    Hi Vidya

    Thanks for replying.  It works fine in Word, for example.  I've got all the different styles of GT Walsheim in Word.  So it must be a problem with Adobe.  I've reverted back to the previous After Effects but to no avail.  I'l try reverting back to another version perhaps.  But any other help would be greatly appreciated.

    Jack

    Vidya Sagar
    Adobe Employee
    Vidya Sagar
    Adobe Employee
    October 5, 2018

    Thanks for the reply, Jack. Please let us know the status after installing a different version of the application.

    Vidya

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