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N
naudmad17219157
Participating Frequently
January 17, 2020
Answered

Footage Import Error: Color distortion

  • January 17, 2020
  • 3 replies
  • 2623 views

Adobe Premiere 2020 v14.0

MacOs Catalina 10.15.2

 

First Pic - Here's what happens when dropping some files into the timeline. Video looks good in preview, color gets distorted only when rendered into the timeline BUT appears fine on the exported file.

 

Creating a new sequence did the trick and this clip is fine now.

 

HOWEVER...

 

2nd Pic - When importing a video file into the project bin this time. Same result when dropped into the timeline, same distortion in the export.

 

I've tried converting the files into mp4 and even uninstalled/reinstalled Premiere 2020 all together. Same issue.

HELP!

This topic has been closed for replies.
Correct answer Carlos Ziade

did you try to switch renderers between software only and GPU acceleration in project settings?

in macs it is preferable to use METAL renderer

3 replies

E
ericanderson100
Participant
January 30, 2020

I'm new to premiere and I'm having the exact same problem as your first screenshot shows. I also just bought a new macbook pro 2018. Do you mind giving more detail on how you fixed it? Just creating a new sequence didn't seem to help. 

N
naudmad17219157Author
Participating Frequently
January 31, 2020

You need to change the Video Renderer.

 

Here's what Adobe Support sent me to change it:

 

https://community.adobe.com/t5/premiere-pro/faq-how-to-change-the-video-renderer-in-premiere-pro/td-p/9851383?fbclid=IwAR01dKcAoOCB9INWT5mmsFZ83kJtq-TnubtgYNT__3qOvt-voKrNLWxeZko

N
naudmad17219157Author
Participating Frequently
January 31, 2020

PS: Change the Rendered to 'Mercury Playback Engine Software Only'

C
Community Expert
Carlos ZiadeCommunity ExpertCorrect answer
Community Expert
January 17, 2020

did you try to switch renderers between software only and GPU acceleration in project settings?

in macs it is preferable to use METAL renderer

N
naudmad17219157Author
Participating Frequently
January 31, 2020

You mean 'Mercury' - but yes totally that did the trick!

Richard TOULON
Richard TOULON
Legend
January 17, 2020

Have you tried to update your graphic card drivers ?

N
naudmad17219157Author
Participating Frequently
January 17, 2020

It's the latest Macbook Pro - brand new, everything is up to date.

 

 

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