How can I delete video preview files

New Here ,
Dec 10, 2018

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I have some issues with a certain project. I've tried a lot of different things to get it fixed, but nothing has helped yet. I think there might be some issues with preview files, but I have no idea how to clear the project/remove/refresh. In some of the previous versions, you could do this by changing the renderer from GPU to CPU, when it prompted about deleting all the video previews. Then going back to GPU fixed certain issues. Now it doesn't do that anymore. Anyone know how to make this happen in CC2019?

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1 Correct Answer

Adobe Community Professional , Dec 10, 2018
Byron Cortez Adobe Community Professional , Dec 10, 2018
In the same folder where you have saved your project you must have a subfolder called Adobe Premiere Pro Video Preview (like the one in my screenshot). Close Premiere Pro before deleting everything you have inside that folder, then open and ready, you must make new previews.

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Adobe Community Professional ,
Dec 10, 2018

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Look in the preferences to see where they are.

See here, too:

FAQ: How to clean (delete or trash) media cache files?

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Adobe Community Professional ,
Dec 10, 2018

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In the same folder where you have saved your project you must have a subfolder called Adobe Premiere Pro Video Preview (like the one in my screenshot). Close Premiere Pro before deleting everything you have inside that folder, then open and ready, you must make new previews.

Captura de pantalla 2018-12-10 a la(s) 15.30.25.png

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Contributor ,
Nov 11, 2019

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Any way to delete only unused previews and save the previews currently being used in the project? This is a feature of Avid. 

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Community Beginner ,
Jan 17, 2021

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I've tried many thinks and this is the only solution that worked.
I've deleated all related Audio e Video preview folders, the media cache and the Temp folder.
And finally I could render the video.
Thanks man

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Adobe Community Professional ,
Jan 19, 2021

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You're welcome!

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