How can I rollback to a previous version of Premier using the Creative Cloud App?

New Here ,
Jan 08, 2020 Jan 08, 2020

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Recently I updated my Premier App from version 12.x.x to 13.1.5. Upon launching with the newer version, I immediately encountered driver issues which prevented me from effectively using Premier. To my dismay, when I tried to rollback to the previous version of the app, I was no longer able to find it on the list. In fact, the list only showed me 14.0.0 and 13.1.5 which is a far cry from what Adobe has offered in the past.

 

I searched through the forum here and found this thread which was marked as solved:

https://community.adobe.com/t5/premiere-pro/change-to-older-version-premiere-pro/m-p/10786553

 

But there are a couple red flags with this post:

 

First, why is there a third party website claiming they are allowed to control all previous versions of your app? I have no reason to trust that link or website. I do not feel comfortable downloading anything from them.

 

Second, why can't Adobe offer their customers the ability to use previous versions of their apps? You have a reputation of "move fast and break things" which causes new bugs to appear in every release. The ability to not roll back a couple versions is a disservice to your customers, in my opinion.

 

I hope a solution can be found that does not include using a third party website.



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Adobe Community Professional ,
Jan 08, 2020 Jan 08, 2020

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Adobe Community Professional ,
Jan 08, 2020 Jan 08, 2020

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There is never a need to remove the previous versions when adding updated ones. So I still have several older versions available.

 

One of the options when installing updates from the CC app is whether or not to remove the older version. Don't.

 

Neil

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New Here ,
Jan 09, 2020 Jan 09, 2020

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Hi Neil,

 

Thank you for the reply. The concerning part to me is I did not remove the previous version. I clicked the update button that was presented to me, found the update did not work with my computer specs, and now I am unable to roll back to a previous version.

 

Unfortunately it appears Adobe has made a business decision to stop supporting Premier 2018 or later (as seen in the first comment). Adobe has removed the ability to obtain these versions from Creative Cloud. All I can say is I am disappointed and I know I am just one person so Adobe has no reason to provide a solution.

 

thanks again for the reply, hope you have a good one~

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Adobe Community Professional ,
Jan 09, 2020 Jan 09, 2020

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If you didn't have 2018 removed it should still be there on your computer. Gave you gone to the Program/Package folders and checked?

 

I still have back to 2015.4 on my machine.

 

Neil

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