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How do I edit .mkv files now since Adobe decided to remove support?!!

Participant ,
Jul 19, 2019

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On Windows, OBS is a very popular and free screen recording software that I use. It has several options for formats, but for multi-channel audio formats, only MP4 and MKV will work. They recommend using MKV files since it will still save the file to the drive even if the OBS program crashes, while with MP4 files, it will not save to the drive if it crashes, so you'll lose the screen capture.

That being said, I have several dozens projects created with MKV files and up until version 13.1.2 everything was fine besides a few bugs that Premiere always has. In the latest update, 13.1.3, Adobe decided to remove support of MKV files in both Premiere Pro AND Media Encoder, so now all my old projects are useless and cannot be opened, AND I can't even convert the mkv files to another format since Media Encoder can't even import the files.

Isn't the point of media encoder to encode media?

So as a paying customer of Adobe, using their professional video editing software as a professional Video Editor, I no longer can edit my videos.

How can I convert .mkv files?

And yes, I've sent Adobe feedback on the other site, but that's completely useless. It's obvious they simply do not listen to customers, there's feedback requests from years ago with several hundred upvotes like people wanting time re-mapping faster than 1000% that STILL hasn't been implemented, so my new feedback requests with 3 upvotes are buried in the many pages of other feedback requests, and are likely to never be implemented.

Anyway, I guess I should downgrade? Even though I have $700 worth of professional media applications from Adobe, what non-adobe program can convert mkv files, since I can't do that with Adobe?

It's like the Premiere team decides what will annoy customers, then they do it.

By the way, the new version 13.1.3 that says it has a bunch of stability improvements is actually REALLY SLOW. Projects take twice as long to open now, and while editing, it's really sluggish compared to 2 hours ago when I was in 13.1.2..

It just never ends with Premiere.

Yesterday, sent in 2 crash reports because it crashed while putting warp stabilizer on a clip.

Photoshop, After Effects, Illustrator RARELY crash, so why does Premiere ALWAYS crash? Why is Premiere ALWAYS buggy and ALWAYS slow?

When you have client projects due and Premiere is being buggy, so you upgrade because it lists a bunch of stability improvements, then it's actually twice as slow, it makes you really frustrated.


Sincerely, a customer with no more patience for Adobe.

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How do I edit .mkv files now since Adobe decided to remove support?!!

Participant ,
Jul 19, 2019

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On Windows, OBS is a very popular and free screen recording software that I use. It has several options for formats, but for multi-channel audio formats, only MP4 and MKV will work. They recommend using MKV files since it will still save the file to the drive even if the OBS program crashes, while with MP4 files, it will not save to the drive if it crashes, so you'll lose the screen capture.

That being said, I have several dozens projects created with MKV files and up until version 13.1.2 everything was fine besides a few bugs that Premiere always has. In the latest update, 13.1.3, Adobe decided to remove support of MKV files in both Premiere Pro AND Media Encoder, so now all my old projects are useless and cannot be opened, AND I can't even convert the mkv files to another format since Media Encoder can't even import the files.

Isn't the point of media encoder to encode media?

So as a paying customer of Adobe, using their professional video editing software as a professional Video Editor, I no longer can edit my videos.

How can I convert .mkv files?

And yes, I've sent Adobe feedback on the other site, but that's completely useless. It's obvious they simply do not listen to customers, there's feedback requests from years ago with several hundred upvotes like people wanting time re-mapping faster than 1000% that STILL hasn't been implemented, so my new feedback requests with 3 upvotes are buried in the many pages of other feedback requests, and are likely to never be implemented.

Anyway, I guess I should downgrade? Even though I have $700 worth of professional media applications from Adobe, what non-adobe program can convert mkv files, since I can't do that with Adobe?

It's like the Premiere team decides what will annoy customers, then they do it.

By the way, the new version 13.1.3 that says it has a bunch of stability improvements is actually REALLY SLOW. Projects take twice as long to open now, and while editing, it's really sluggish compared to 2 hours ago when I was in 13.1.2..

It just never ends with Premiere.

Yesterday, sent in 2 crash reports because it crashed while putting warp stabilizer on a clip.

Photoshop, After Effects, Illustrator RARELY crash, so why does Premiere ALWAYS crash? Why is Premiere ALWAYS buggy and ALWAYS slow?

When you have client projects due and Premiere is being buggy, so you upgrade because it lists a bunch of stability improvements, then it's actually twice as slow, it makes you really frustrated.


Sincerely, a customer with no more patience for Adobe.

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Contributor ,
Jul 19, 2019

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In terms of converting .mkv files, Handbreak has worked for me in the past:

https://handbrake.fr/

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Participant ,
Jul 19, 2019

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Thanks for the reply. I've used handbrake a bunch for other files, but never for .mkv files. Do you know if it'll handle the multi channel 4 audio tracks that will be paired with the mkv file?

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Contributor ,
Jul 19, 2019

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It is a while since I have used it (I'm due to test this with OBS with my team soon, so this is something I need to look into anyway!), however looking at the documentation, there is an 'audio passthru' setting, which I interpret to mean that the audio will remain the same as what is put into it, and mux'd into the output file.

Some information here (under 'audio defaults'):  https://handbrake.fr/docs/en/1.2.0/advanced/audio-subtitle-defaults.html

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Participant ,
Jul 19, 2019

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Thanks!

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LEGEND ,
Jul 19, 2019

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I recommend "professional video editors" start with "professional media".  Software screen recorders don't really produce such.  Use a hardware recorder for screen capture.  Something like the following.

https://www.atomos.com/ninjav

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Participant ,
Jul 19, 2019

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Sure, I've used pro i-o devices many times, but if the software screen recorder has worked fine for years, it's adobe limiting us, not the software screen capture company.

It's also good practice to convert footage to ProRes for example. Adobe even offers a solution for that; Media Encoder! They even offer ingesting footage and converting it upon import within Premiere! However, now I can't do that with mkv files! Premiere or Media Encoder does not allow me to ingest/import and convert mkv files to ProRes to edit efficiently.


What if you were given a hard drive full of mkv files to edit by a client? Adobe software used to be able to work with it, but up until two weeks ago, adobe software no longer can. So now we are forced to use third party applications when working with mkv was fine in 13.1.2 and older.

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LEGEND ,
Jul 19, 2019

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What if you were given a hard drive full of mkv files to edit by a client?

I would seriously consider turning down the job, as such a client isn't likely to be a professional, but a consumer who (very frequently, in my experience) brings unrealistic expectations about price and timing.

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Adobe Employee ,
Jul 19, 2019

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Hey Will,

Sorry for the removal of support. That's a real bummer—and you're not alone in wanting it back. You can upvote this feature request: Restore MKV Format Support – Adobe video & audio apps

In the mean time, check out this workaround: Re: problem with mkv format

Thanks,
Kevin

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Participant ,
Jul 21, 2019

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I upvoted it. Thanks. Based on the past, I bet that it will not be added back though. Especially since older requests with several hundred upvotes that haven't been implemented stay on the first page, which by default makes new, or smaller requests with less votes buried.

That being said, I found out that OBS has a feature that can remux the mkv files to .mp4 after recording, which is an extra step to what I've been doing for a while, but at least I don't have to actually waste time rendering the files, it'll remux instantly.

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Community Beginner ,
Aug 20, 2019

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Premiere Pro supported file formats Apparently they added VFR support. All OBS MP4 recordings are in VFR which is why they have audio sync issues. Apparently if you drop this effect in it will sync up the audio and add and drop frames when necessary. Why this isn't a default feature or why in their right mind they would drop MKV I don't know but at least this is a decent if not non zero sum trade off.

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Participant ,
Aug 20, 2019

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Since I'm doing screen captures without showing myself, the out of sync hasn't been an issue and re-muxing to mp4 in OBS has worked perfectly, but anyway - thank you for that information.


Ya, Adobe seems to love to take something that's fine, and add something new and shiny that takes several releases to fully work, while simultaneously messing something up that used to work haha it never ends.

For example, in the latest version, I'm still experiencing a bug with time remapping that has existed for several versions. I've filled out the feedback form, but it's useless because they seem to not pay any attention to it. Anyway, the bug happens where to get around speed ramping a clip past 1000%, I change the clip speed to 1000%, then change the time-remapping of the clip to 10% making it the exact same again; then I start doing speed ramping and when I do, it instantly turns the clip to 1 frame length, and I need to expand it out to see it again, and sometimes it's not correct so I need to do it again. But on the other side, we now don't have support of .mkv files in the latest version! sweet!

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New Here ,
Jan 23, 2020

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The newest version of OBS has a built-in remux feature. It will take some time, but you can remux your videos from mkv to mp4, without having to reencode, as you will with Handbrake.

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New Here ,
Apr 12, 2020

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Remuxing to mp4 still doesn't work as Premiere doesn't want to play in the correct framerate of the video. I'm assuming this has to do with how OBS remuxes in VFR? It's a shame Adobe keeps removing features and adding other before tackling the loads of old bugs. Would love a solid fix from Adobe if they won't bring the feature back with already hundreds of votes since last summer.

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