Importing drone videos does not work

Forum|Forum|8 years ago
November 12, 2017
2 replies
2035 views

I'm new to editing videos and just purchased Premier Pro. When I try to import my drone videos (DJI drone) I keep getting the following error messages. File has no video or audio streams and unsupported format or damaged files. Do I need to change the video formatting? I can view the videos on my computer but when I try to import them in Premier Pro they won't import. Thanks in advance.

[Downloading is what you do to get an Internet file "down" to your computer]

[Title edited for question clarity and future forum search... Mod]

This topic has been closed for replies.

Ann Bens

Community Expert

Change mov extention to mp4, mts or mpeg.

R

robd71200363Author

Participant

Ann,

Thanks for replying. How do I change this? I right click on the video and go to properties but I don’t see anywhere to change the format. Sorry I’m not very tech savvy.

Sent from Mail for Windows 10

R Neil Haugen

Legend

Go into Explorer (the Windows file manager) and make sure it's showing file extensions, then change the extension there.

Neil

Everyone's mileage always varies ...

John T Smith

Community Expert

Exactly what is INSIDE the video you are editing?

Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded