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Participant
September 28, 2017
Question

Importing .srt file, incomplete text

  • September 28, 2017
  • 7 replies
  • 4999 views

I've got a bunch of .srt files generating by a translator into Chinese...after some struggle and learning on this forum, we figured out that the files had to be encoded in UTF-16 in order for the Chinese characters to show up in Premiere. But now, when we import the .srt, we're only getting roughly half the text. When I look at the .srt in text edit, all the text is there, including the Chinese characters. But in Premiere, it's only coming in half the length. This is reflected in the running time of the file as well. Everything is still synced properly with the video, but the words just abruptly stop about midway through. Anyone know what's going on? What the solution might be?

Thanks,

Arne

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7 replies

Randy Warren
Known Participant
July 29, 2022

I had the same issue. I opened up the SRT file in a text editor or note and looked at the last subtitle that showed in my Premiere timeline. The very next subtitle had an IN point that was after the OUT point, so that messed up everything after that point. If you correct that timecode, re-save the SRT file, it should import the whole thing.  For reference, it looked like this. Note that 18:55 is AFTER 18:03.

188

00:18:55,782 --> 00:18:03,582
When he came we decided we would stay

in Poland until things work out in Ukraine.

Joost van der Hoeven
Community Expert
Community Expert
March 30, 2022

This is user to user forum where we users help each other. The Adobe engeneers do not always read everything here. If you feel strongly about a (new)feature or (bug) fix please post it on uservoice, as it will be read by the engeneers.
https://adobe-video.uservoice.com/forums/911233-premiere-pro

Westy HJ
Participating Frequently
November 8, 2019

I had the exact same issue, the Chinese turned into too many lines/characters for Premiere to handle.
I manually changed the text file so the .srt was split when there was more than two lines of characters.
This did the job for me.

Stan Jones
Community Expert
Community Expert
October 2, 2018

Some users have found this issue if there is a flaw in the .srt file I think at the point the text stops.

nicoh19361448
Participant
September 16, 2019
That was exactly it! Three of the in and out points had exactly the same timecode so I changed them that all of the subs had some time to shine.
Participant
October 2, 2018

On top of ALL the other subtitle problems I am having (TONS OF WORK LOST BECAUSE OF SUBTITLE BUGS!!!!!!!!!!! (Rant) ), I am now having THIS problem too.

Absolutely unbelievable.  Adobe, you're QA and/or product owners are pathetic.  I am not even going to waste time ranting anymore.  I will say this though, I will NEVER in my life be touching Premiere Pro for any of my professional video work again.  Ever.

wictore46717306
Participant
April 6, 2018

I have the same problem, I still can not solve.

Wictor

Participant
February 19, 2018

Could you please reference where you learned the file needed to be encoded UTF-16?

MissionPictures  wrote

...after some struggle and learning on this forum, we figured out that the files had to be encoded in UTF-16 in order for the Chinese characters to show up in Premiere. ...

I would like to document this for a research project I am on.

Thank you,

Chad Stuart

jose_zip
Participant
April 15, 2018

Hello,

In this link you can browse and find all Unicode list of characters: https://unicode-table.com/en/47D0/

wictore46717306
Participant
April 16, 2018

Well, my problem is just that, the import goes incomplete.