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mark92562
Participating Frequently
November 26, 2019
Question

Intel 620 vs 520 for Premiere

  • November 26, 2019
  • 9 replies
  • 4485 views

I just intstalled Premiere Pro for the first time. I have the current Intel HD Graphics 620 driver. Premiere says the 620 is an unsupported video driver. The instructions indicate I'll need to install the 520 driver. I understand both drivers have the same core clock speed, but the 620 has more texture mapping units resulting in a faster fill rate. Installing the 520 is a step backwards, is that the only way Premiere will work properly?

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9 replies

Participant
February 13, 2020

I also get the same error message, although as far as I can tell it doesn't affect the performance of PP. It's just irritating getting the message every time I load PP.

Kevin J. Monahan Jr.
Legend
November 26, 2019

Hi Mark,

There might be something wrong there, or maybe the warning box's internal list is outdated for that GPU. I am fairly certain you can install and test it out. Can't you? 

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
mark92562
mark92562Author
Participating Frequently
November 26, 2019

Thanks Kevin,

 

I can install the 520 driver then I'm guessing Premiere will be happy but I'm reluctant to do that since Photoshop and every app I have works perfectly with the 620

Kevin J. Monahan Jr.
Legend
November 26, 2019

See if the driver for the 620 works anyway. Can you try it? If it works, I'll report back to the team.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio