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mark92562
Participating Frequently
Nov 26, 2019 11:05 PM UTC
Question

Intel 620 vs 520 for Premiere

I just intstalled Premiere Pro for the first time. I have the current Intel HD Graphics 620 driver. Premiere says the 620 is an unsupported video driver. The instructions indicate I'll need to install the 520 driver. I understand both drivers have the same core clock speed, but the 620 has more texture mapping units resulting in a faster fill rate. Installing the 520 is a step backwards, is that the only way Premiere will work properly?

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9 replies

Participant
Feb 13, 2020 11:01 AM UTC

I also get the same error message, although as far as I can tell it doesn't affect the performance of PP. It's just irritating getting the message every time I load PP.

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Kevin J. Monahan Jr.
Legend
Nov 26, 2019 11:09 PM UTC

Hi Mark,

There might be something wrong there, or maybe the warning box's internal list is outdated for that GPU. I am fairly certain you can install and test it out. Can't you? 

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
mark92562
mark92562Author
Participating Frequently
Nov 26, 2019 11:12 PM UTC

Thanks Kevin,

 

I can install the 520 driver then I'm guessing Premiere will be happy but I'm reluctant to do that since Photoshop and every app I have works perfectly with the 620

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Kevin J. Monahan Jr.
Legend
Nov 26, 2019 11:13 PM UTC

See if the driver for the 620 works anyway. Can you try it? If it works, I'll report back to the team.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio