iPhone HEFV h.265 video format unreadable by Premiere.

Forum|Forum|8 years ago
October 2, 2017
4 replies
2850 views

So the iPhone 8 and up will not allow you to record 4k 60FPS or 1080p 240 FPS video unless you have HEFV turned on. Adobe doesn't seem to support this media yet. Is there an ETA on when we will see this?

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Correct answer Katie Houghton

Tell Adobe. http://www.adobe.com/products/wishform.html I am sure they will be fixing it shortly! (I don't have the iPhone 8 yet but I have used H.265 with no issue. But in the interim have you tried converting it with a video convertor? Try Wondershare video converter:

All-in-one converter to convert virtually all video formats or burn videos to DVD and convert, copy homemade DVDs. I have not tried it for the iPhone 8 so let me know if it helps. Good luck!

TristanNYCAuthor

Known Participant

I have found a workaround until Adobe updates. It is a pain the butt, but it works without loss of quality.

iPhone 8 Plus: Camera First Impressions

L

Luke400

Participating Frequently

The Windows Photo App import method (your workaround) did not work for me initially, but I just tried it again and it seems to work.

Thanks man, cheers.

L

Luke400

Participating Frequently

This sucks. I didn't realize upgrading to iOS11 would turn on HEVC. Now I have a bunch of clips I was trying to use in a Premiere Pro CC project that I can't use. Many were slo-motion (240fps) and I can't find a converter for that.

Downloaded a trial of Vegas Pro, but it watermarks and overall sort of sucks.

Even the non-slo-motion clips when converting (using one of these sketchy tools you have to install from companies I've never heard of) end up with low quality.

K

Katie HoughtonCorrect answer

Inspiring

Tell Adobe. http://www.adobe.com/products/wishform.html I am sure they will be fixing it shortly! (I don't have the iPhone 8 yet but I have used H.265 with no issue. But in the interim have you tried converting it with a video convertor? Try Wondershare video converter:

All-in-one converter to convert virtually all video formats or burn videos to DVD and convert, copy homemade DVDs. I have not tried it for the iPhone 8 so let me know if it helps. Good luck!