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default2l630pdsmb74
Participating Frequently
September 23, 2020
Answered

Keeps Crashing

  • September 23, 2020
  • 4 replies
  • 1310 views

Hello, I need help! I am trying to edit a video project and everytime I try to make a change I get the message "a serious error has occured.." and the whole program crashes. I'm using Premiere pro 2020, on Catalina 10.15.6. I have already deleted my media cache and allocated as much ram as it allows me to. I've followed multiple youtube videos but nothing fixes the issue. 

This topic has been closed for replies.
Correct answer Peru Bob

Import selected sequences from Premiere Pro projects

You can import one or more sequences of your choosing from another Premiere Pro project.

 

Note:

To make the assets for a sequence easy to import with the sequence, first consolidate the project that contains the sequence. Collect the files and copy them to a new location with the Project Manager.  

 

  • Select File > Import, and browse to the project file containing the desired sequence or sequences, and select them.
  • Click Open.
  • In the Import Project dialog box, choose whether to import the entire project or selected sequences, and click OK.

4 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
September 24, 2020

Import selected sequences from Premiere Pro projects

You can import one or more sequences of your choosing from another Premiere Pro project.

 

Note:

To make the assets for a sequence easy to import with the sequence, first consolidate the project that contains the sequence. Collect the files and copy them to a new location with the Project Manager.  

 

  • Select File > Import, and browse to the project file containing the desired sequence or sequences, and select them.
  • Click Open.
  • In the Import Project dialog box, choose whether to import the entire project or selected sequences, and click OK.
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default2l630pdsmb74Author
Participating Frequently
September 26, 2020

This worked for me! Thank you so much!!

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
September 23, 2020

" If I create a new project will I lose all of the work I did on this one?"

Not if you create a new project and then import the old project into it.

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default2l630pdsmb74Author
Participating Frequently
September 23, 2020

Okay but how do you do that? I tried and it only imported all of the individual files.

itskessandra
itskessandra
Participant
September 23, 2020

Hi there, here are some other solutions that may help:

Solution #1: Switch to Mercury Playback Engine Software Only

  • Open up Premiere pro and go to File -> Project Settings -> General
  • Under Video Rendering and Playback, switch the Renderer to Mercury Playback Engine Software Only

Solution #2: Update Premiere Pro

  • Open up the Adobe Creative Cloud on your computer and make sure to update Premiere Pro to the latest version.

Solution #3: Close All Other Applications

  • If you have any other applications open, try closing them. This may help reduce crashes.

Solution #4: Use Proxies

  • If you’re working with 4K footage, I recommend using proxies.

 

Hope this helps!

 

Kes Agnew

You Want Pizzazz

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default2l630pdsmb74Author
Participating Frequently
September 23, 2020

Unfortuantely I have tried all of these steps already and I am not working in 4k.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
September 23, 2020

Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

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default2l630pdsmb74Author
Participating Frequently
September 23, 2020

None of the above solved my issue. If I create a new project will I lose all of the work I did on this one? The video was almost finished. Also I am not very knowledgeable about tech so I don't know how to find the answer to half of the questions on your link. However, I edited this without any issues last week and haven't touched the computer since. When I change from Mercury Playback Engine GPU Acceleration to Softwar Only the issue still occurs. The issue happens when I try to remove the stroke from a piece of text. My computer has been sending crash reports but I don't know how to access them.

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