Lost CS4 serial number

Forum|Forum|7 years ago
June 28, 2018
1 reply
3884 views

CS4.2.1 developed a fault and I deleted it. Then I tried to re-install it from the disc but realised I have lost my serial number. What on earth do I do now?

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John T Smith

Community Expert

Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

- page has links to programs to find an installed serial number in Mac or Windows

- includes link to your Adobe account to check for registered serial numbers

- when you find your serial number(s) write them down and put in a desk drawer

timf32887620

Inspiring

That program can't find any missing stuff because I have completely uninstalled CS4 so it has nothing to link to. I have no idea what my Adobe ID was 10 years ago when I purchased CS4, I now have a new Adobe ID for CC which I am using, but I want to recover CS4 because I can't afford to pay out every month for CC. It was 10 years ago when I purchased CS4 from a retailer. Now I have no receipt, no packaging, no serial number, I have a new computer and a new email address. The only record of 10 years ago I have is the discs containing CS4 and I think I can remember my old email address.

John T Smith

Community Expert

Contact chat and ask the person to look up information for your old emal

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

If that doesn't work, there is no way that I know of to find your number

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