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A
agustinpereyra
Inspiring
June 26, 2020
Answered

Lumetri color issue

  • June 26, 2020
  • 8 replies
  • 1634 views

I was editing a video a usual and i have this unexpected glith when i colorgrade my footage. If i turn off effects the glitch disappears, the issue is with colorgrading. I have never had this issue before and this is my first time editing with the new version on PP i installed a couple days ago, so i guess it may have something to do with the new version.

    This topic has been closed for replies.
    Correct answer RjL190365

    If you are running a recent Nvidia GPU, the problem lies in the newly released 451.48 drivers. Both the Game Ready and the Studio Drivers suffer from the same problem. Until that gets resolved, we recommend reverting to the 446.14 Game Ready Driver or the 442.92 Studio Driver.

    8 replies

    deanr78548626
    deanr78548626
    Inspiring
    June 30, 2020

    How can you roll back the drivers? Not sure how to do that. 

    A
    agustinpereyraAuthor
    Inspiring
    June 26, 2020

    I tried reinstalling those drivers and now Premier works properly.

    Thank you!

    Agustin

    R
    RjL190365Correct answer
    Legend
    June 26, 2020

    If you are running a recent Nvidia GPU, the problem lies in the newly released 451.48 drivers. Both the Game Ready and the Studio Drivers suffer from the same problem. Until that gets resolved, we recommend reverting to the 446.14 Game Ready Driver or the 442.92 Studio Driver.

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      June 26, 2020

      Known issue, roll back a driver.

      For me with a 1070ti its 445.87. Solid in Pr and Ae which also had a driver issue.

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        June 26, 2020

        agustinp50639925,

        Sorry about this. Awfully weird. Looks GPU releated, therefore, we need full details about your system and media please.  Can you make that happen?

         

        Thanks,
        Kevin

        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
          A
          agustinpereyraAuthor
          Inspiring
          June 26, 2020

          I updated the gpu drivers last night, it might be that. These are my pc specs:

          -GTX 1050

          -i7 7700HQ

          -16GB RAM

           

          Do you need anything else?

           

          Thanks,

          Agustin.

          S
          spikeymikey
          Participant
          June 26, 2020

          I have exactly the same issue, and I'm halfway through a video edit project that I've half exported and need to complete the final two videos by the end of this weekend.

          Kevin-Monahan
          Community Manager
          Kevin-MonahanCommunity Manager
          Community Manager
          June 26, 2020

          Mikey,

          Hey there. We need full details about your system and media please. Otherwise, we're probably going to misfire on the diagnosis.

           

          Thanks,
          Kevin

          Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
          S
          spikeymikey
          Participant
          June 26, 2020

          Hi Kevin

          I think it is GPU related with the nVidia graphics. I found another post on the support site that recommended redownloading the driver and this time doing a custom install and ticking the "perform clean install" box. I have done this, but interestingly it didn't solve the issue on my computer. But what has solved the issue is changing the project setting from using the Mercury Playback Engine GPU Acceleration (CUDA) to the Mercury Playback Engine GPU Acceleration (OpenCL). So at least, until there is a fix from the nVidia side, I can still render out my current projects. Hope this helps.

          M
          maxfreyss
          Participant
          June 26, 2020

          I have the same issue and I'm running on a Geforce 1080.

          Kevin-Monahan
          Community Manager
          Kevin-MonahanCommunity Manager
          Community Manager
          June 26, 2020

          Any more details, Max? It would be great to get more to go on.

           

          Thanks, man.

          Kevin

          Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
          M
          maxfreyss
          Participant
          June 26, 2020

          Yes I have the answer,

           

          I updated my Nvidia GTX 1080 last night and I had this problem since. Today I tried to downgrade to the previous update and now all the problems are gone. So it is definitely a GPU driver issue.

           

          Good luck.

           

          Max

            A
            Andy 1968
            Inspiring
            June 26, 2020

            It might be a GPU drvier issue.

              Kevin-Monahan
              Community Manager
              Kevin-MonahanCommunity Manager
              Community Manager
              June 26, 2020

              Defintely looks like it, Andy. Thanks, man.

               

              Kevin

              Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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