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Lumetri Scopes not working in Premiere 2020

New Here ,
Mar 09, 2020

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I've been trying to use my lumetri scope in Premiere 2020 and they just don't appear.  I've reset my workspace and it doesn't show. What can I do?

Hi, I recently had the same issue and called Adobe. They had me install Premiere 2019, and it now works. 

It sounds like the 2020 version changed system requirement, and my 2012 MacMini no longer meets the minimum requirements. But, as mentioned, having both versions installed now allows me to go back to the 2019v to use the scopes. 

hope that helps! 

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Lumetri Scopes not working in Premiere 2020

New Here ,
Mar 09, 2020

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I've been trying to use my lumetri scope in Premiere 2020 and they just don't appear.  I've reset my workspace and it doesn't show. What can I do?

Hi, I recently had the same issue and called Adobe. They had me install Premiere 2019, and it now works. 

It sounds like the 2020 version changed system requirement, and my 2012 MacMini no longer meets the minimum requirements. But, as mentioned, having both versions installed now allows me to go back to the 2019v to use the scopes. 

hope that helps! 

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Mar 09, 2020 1
Adobe Community Professional ,
Mar 09, 2020

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Have you checked in the Window list of panels?

 

Window/Lumetri Scopes ...

Lumetri Scopes Menu Item.PNG

 

Neil

 

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Mar 09, 2020 1
Adobe Community Professional ,
Mar 09, 2020

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Mar 09, 2020 0
New Here ,
Sep 14, 2020

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Hi, I recently had the same issue and called Adobe. They had me install Premiere 2019, and it now works. 

It sounds like the 2020 version changed system requirement, and my 2012 MacMini no longer meets the minimum requirements. But, as mentioned, having both versions installed now allows me to go back to the 2019v to use the scopes. 

hope that helps! 

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Sep 14, 2020 1
Adobe Employee ,
Sep 14, 2020

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Hi Jonathan,

Unfortunately, about every five years you should definitely look into replacing your computer. I think in 8 year old lower end Mac is out of specification for the current application and OS combination you are running.

 

Thanks,

Kevin

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Sep 14, 2020 0
Adobe Community Professional ,
Sep 14, 2020

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Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card.   but as jonathand42542032  said, your system probably doesn't meet the requirements for premiere 2020.   There have been other posts here reporting this and I've had this experience on my older macs...

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Sep 14, 2020 0