Lumetri Scopes not working in Premiere 2020

Forum|Forum|6 years ago
March 9, 2020
5 replies
10161 views

I've been trying to use my lumetri scope in Premiere 2020 and they just don't appear. I've reset my workspace and it doesn't show. What can I do?

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Correct answer jonathand42542032

Hi, I recently had the same issue and called Adobe. They had me install Premiere 2019, and it now works.

It sounds like the 2020 version changed system requirement, and my 2012 MacMini no longer meets the minimum requirements. But, as mentioned, having both versions installed now allows me to go back to the 2019v to use the scopes.

hope that helps!

LouisMN

Participant

I've got the same issue since upgrading, but I just called up Adobe and they told me they've discontinued all versions before 2020. They suggested I try the forums - does anyone have a download link to the 2019 version?

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Michael Grenadier

Legend

NEVER delete the old version when you do an update for exactly this reason. Do some googling to find links for earlier versions of Premiere. That said, you might try using davinci resolve for your color correction. Although I much prefer Premiere for most everything else, Resolve has a great interface for color correction. Can be a little tricky getting your sequence over to resolve from premiere. Post back if you need some help and I can tell you a couple of ways I've done it.

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Michael Grenadier

Legend

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card. but as jonathand42542032 said, your system probably doesn't meet the requirements for premiere 2020. There have been other posts here reporting this and I've had this experience on my older macs...

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Anonymous

I also cannot get my lumetri scopes to show themselves. I went the Window tab route to make sure I had it checked and I do. I tried other means however I am at a loss.

I have a iMac (Retina 4K, 21.5-inch, 2017), 3 GHz Quad-Core Intel Core i5, using Big Sur version 11.1 and Premiere Pro version 14.7.0 (Build 23).

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Michael Grenadier

Legend

have you checked your graphics card against Premiere minimum specs

https://helpx.adobe.com/premiere-pro/system-requirements.html

J

jonathand42542032Correct answer

Participant

Hi, I recently had the same issue and called Adobe. They had me install Premiere 2019, and it now works.

It sounds like the 2020 version changed system requirement, and my 2012 MacMini no longer meets the minimum requirements. But, as mentioned, having both versions installed now allows me to go back to the 2019v to use the scopes.

hope that helps!

Kevin-Monahan

Community Manager

Hi Jonathan,

Unfortunately, about every five years you should definitely look into replacing your computer. I think in 8 year old lower end Mac is out of specification for the current application and OS combination you are running.

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

teocanoro

Participant

Great answer Kevin. Why you don't resolve the problem like a good technician? Maybe and just maybe Jonathan doesn't have the money to replace his computer every 5 years..., think about that. Cheers