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Simmo1985
Participating Frequently
November 15, 2018
Answered

Mouse Cursor Disappears Switching Between Workspaces

  • November 15, 2018
  • 12 replies
  • 27902 views

When I switch between the 'Editing' workspace and other workspaces, particularly the 'Graphics' or 'Color' workspaces, my mouse cursor often disappears.  The mouse continues to work and be visible in other programs, however whilst hovering over any Adobe Premiere window the mouse cursor is not visible.  I can still click on things within the Premiere Pro window, however I have no idea where the mouse cursor is, so it makes using the program impossible.

To fix, I have to restart Premiere Pro reload the project.  Really slows down the workflow when you're having to restart the program 20 odd times a day.

Any ideas to fix?

    This topic has been closed for replies.
    Correct answer Kevin-Monahan

    Hi,

    Please upvote  the current bug (as of 2024):https://community.adobe.com/t5/premiere-pro-bugs/my-mouse-disappears-in-premiere-cc/idi-p/5746154#U5746154.

     

    Sorry for the frustration.

     

    Thanks,
    Kevin

    12 replies

    Participating Frequently
    July 5, 2022

    Mid 2022 and the problem still hasn't been fixed.   It seems to happemn to me when ajusting audio on the clip itself.  So frustrating. Please fix this Adobe once and for all. 

    Participant
    July 7, 2021

    This exact issue has just started happening to me today - 7th July 2021

    Participant
    February 5, 2021

    I created a new CC workspace, this seemed to do the trick. We are on 13.1.5 build 47. hope this helps others who have not gotten any Premiere feedback.

     

    Participating Frequently
    March 12, 2020

    Looks like this might finally be fixed... patch notes for 14.0.3 state "Fixed an issue with disappearing cursor when closing panel or switching workspaces" and it's been so far so good for me. Will report back if I see it again...

    Participant
    January 28, 2021

    Still have this issue in 14.8

    Participant
    January 30, 2020

    Hi, 

    What works for me is by re-enabling extensions (Alt+W, arrow key down twice and right arrow key to select extension if have any) like in my case I use Soundstripe extension everytime the cursor disappears. It seems to re-appear if any extensions loads up. Please share if there's any permanent fix to this bug, it's frustrating at times.

     

    Cheers!

    Participant
    February 1, 2022

    This worked for me! Thank you

    Inspiring
    January 29, 2020

    CC 2020, 14.0.1 - and it still is happening! Earlier I had the problem with extensions only (Transcriptive or Vimeo or Red Giant) -  now I just used the Lumtrie Color and the cursor  disappears within premiere pro. I have to force quit PP.

     

    Inspiring
    July 2, 2019

    Same problem here. Cursor disappears when switching to Color workspace. So frustrating!

    Pat Finnegan
    Known Participant
    June 4, 2019

    I have the same issue. GTX1050ti Logitech wireless mouse/kbd, Windows 10, latest updates and drivers. Switching to the color workspace causes the issue. Switching back does not solve the issue. The mouse is visible on the other monitor. If I move Premiere to the other Window, the problem stays with the monitor that Premiere is running on. Shutting down Premiere and restarting is the only thing that seems to work. Has been happening for a while, but not sure how long.

    Participating Frequently
    April 1, 2019

    I have the same issue and so do others in my department. When switching to a color workspace the mouse/ pen cursor disappear.

    Specs: Windows 10 Pro, GeForce GTX 1080Ti, i7

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    March 1, 2019

    Hi,

    Please upvote  the current bug (as of 2024):https://community.adobe.com/t5/premiere-pro-bugs/my-mouse-disappears-in-premiere-cc/idi-p/5746154#U5746154.

     

    Sorry for the frustration.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio