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MP4 being read as an MP3

Community Beginner ,
Feb 17, 2017 Feb 17, 2017

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Hey I could really use some help. I tried everything I could and I also tried the chat from Adobe but not getting any results. I tried importing an MP4 file into a Premiere Pro CC project and instead of it being an MP4 file it became an MP3. I looked at the property of the file and I saw this.Screen Shot.PNG

For some reason the video file has no resolution or FPS and any of the other stuff that is in the properties in a video file. This is the only file that this is happening to. I have tried re-downloading the file multiple times, with the same result. I could really use some help on this I am lost in this.

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correct answers 1 Correct answer

Community Beginner , Feb 24, 2017 Feb 24, 2017

Ok so I finally figured out how to fix the problem. I just used a video converter and converted the video that was an mp4 to an mp4. Don't know why that was the solution to the problem but it is fixed regardless.

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LEGEND ,
Feb 17, 2017 Feb 17, 2017

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Did this file play in PPro or any other player?

Why do you think its mp3?  What is the extension?

Its not a particularly massive file for 3 hours 15 minutes?

Time code appears to be in audio units?

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Community Beginner ,
Feb 18, 2017 Feb 18, 2017

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I have tried just playing the file and it plays the video normally. It is just when I import it to Premiere Pro it turns into a audio file. The actual file is a 2.56 GB MP4 file. I can play the file in Windows Media Player and I get the video end as well as the audio. I do get the time code for the audio and it the length of the video. For some reason in the import it just becomes an audio file.

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LEGEND ,
Feb 17, 2017 Feb 17, 2017

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Compressed video downloaded over the Internet is not the best source material for a professional editor.  You're best chances for success are to stick with camera generated media you shot yourself, or switch to a consumer level editor.

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Community Beginner ,
Feb 18, 2017 Feb 18, 2017

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It is my video that I had live-streamed and was wanting to download it and edit it.

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LEGEND ,
Feb 19, 2017 Feb 19, 2017

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That's still not the best source material for Premiere Pro.  You should have recorded the event on site to a proper format if editing was intended.  At this point, using a consumer level editor might still be your best option, as they often handle non-standard media better than PP does.

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Community Beginner ,
Feb 24, 2017 Feb 24, 2017

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Ok so I finally figured out how to fix the problem. I just used a video converter and converted the video that was an mp4 to an mp4. Don't know why that was the solution to the problem but it is fixed regardless.

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New Here ,
Sep 12, 2019 Sep 12, 2019

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You can convert your mp4 to mp3 here https://mp4tomp3.com/

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