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My imported transitions are not working

New Here ,
May 15, 2020 May 15, 2020

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I was editing a video, and I was using imported transitions from a few different packs, using adjustment layers.

At the beginning of the edit, everything was fine, the transitions played back smoothly, and all was good.

Then all of a sudden the transitions just stopped playing. The first clip just cut to the second, without any transition. What should I do? I updated my graphic drivers, rendered, exported, restarted Premiere Pro, and restarted my computer. But to no avail.

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Error or problem , Import

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Adobe Employee ,
May 15, 2020 May 15, 2020

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Hi levis96007149,

 

Sorry about the poor experience. Have you tried switching the Renderer to Mercury Playback Engine Software Only and then rendering the sequence (Sequence > Render In to Out) to check if it's working properly? Let us know, we're here to help.

 

Thanks,

Sumeet

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New Here ,
May 15, 2020 May 15, 2020

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I changed the renderer, rendered the way you said, but still no luck.

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Community Expert ,
May 15, 2020 May 15, 2020

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Are the transitions still visible in the timeline? If so, are the tracks turned off? (the 'Eye' icon in the track header has a \ line thru it.)

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New Here ,
May 15, 2020 May 15, 2020

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Still don't see the transitions. The eye icons were all set to visible.

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Community Expert ,
May 15, 2020 May 15, 2020

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I mean the adjustment layers, do you still see them on the time line? If so, single click on one and make sure the Effects Control Panel is viewable and see if has effects on it. Upload a screenshot with those visiable using the insert photos above or copy and pasting the image into this text window.

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New Here ,
May 15, 2020 May 15, 2020

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Here is the screenshot. On the effect controls, is one of the transitions. prprob.PNG

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Community Expert ,
May 15, 2020 May 15, 2020

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I can't see anything selected, though I do see in the effects control panel (ecp) the blur and transform. What's on V1, track 1 which is collapsed? Open that up so you can see what is on there, maybe send a screenshot with that.

 

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New Here ,
May 15, 2020 May 15, 2020

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The adjustment layers with the transitions are selected, and You can see V1 which has the main video clips.prprob.PNG

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Community Expert ,
May 15, 2020 May 15, 2020

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I don't see anything in particular wrong. But I'm wondering why you are sitting on a black frame at the end of your timeline. Is there anything more representative you can show? Try a new project, add two clips and put a transition in between them and see what you get. Otherwise put the timeline indicator or a frame that has something in particular going wrong. And highlight the clip/transition/adjustment layer at that point so we can see something to do with your issue.

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Community Expert ,
May 15, 2020 May 15, 2020

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html


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New Here ,
May 23, 2020 May 23, 2020

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There was an adjustment layer above the adjustment layer with transitions. I tried to move the transitions above the other AL, and it didn't fix the problem, but when I removed the AL, I was able to see the transitions. Something to do with having 2 adjustment layers next to each other, not exactly sure what the problem was, but I fixed it.

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