Inspiring

Answered

New update - file damaged or contain outdated elements

Forum|Forum|5 years ago
November 24, 2020
4 replies
1024 views

Hi guys, just updated premiere pro, and when I try to open a project, this message happens.

I already tried to open the ones in the autosave folder, doesn't work.

Can't work at all, which is a nightmare now

What could it be ?

This topic has been closed for replies.

Correct answer Ann Bens

FAQ: How to reset (trash) preferences.

FAQ: Clearing Cache Method Premiere Pro v14 « DAV's TechTable

Community Expert

Correct answer

Community Expert

FAQ: How to reset (trash) preferences.

FAQ: Clearing Cache Method Premiere Pro v14 « DAV's TechTable

Inspiring

Ok that worked !

Oh phew ! thank you !

Michael Grenadier

Legend

I'll send you a dm with my email address and you can send me the project file and I'll see if there's anything I can do.

Inspiring

I rolled back to a previous version, but still same error... this is silly. I can't edit my videos and I'm so behind now.

Michael Grenadier

Legend

you might revert to the previous version if it was working....

but try this, create a new premiere project and import the old project rather than opening it...

Inspiring

Tried to import the project, same error.

How do I revert to previews version ?

Michael Grenadier

Legend

somewhere or other in creative cloud there's a way to not delete older versions when you update. but if you did delete it you can reinstall it in the creative cloud app. see screen grab