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New update - file damaged or contain outdated elements

Contributor ,
Nov 24, 2020 Nov 24, 2020

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Hi guys, just updated premiere pro, and when I try to open a project, this message happens.

I already tried to open the ones in the autosave folder, doesn't work.

Can't work at all, which is a nightmare now

What could it be ?

Screenshot 2020-11-24 131454.jpg

 

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Crash , Error or problem , Formats , How to

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correct answers 1 Correct answer

Community Expert , Nov 24, 2020 Nov 24, 2020

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Community Expert ,
Nov 24, 2020 Nov 24, 2020

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you might revert to the previous version if it was working....

but try this, create a new premiere project and import the old project rather than opening it...

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Contributor ,
Nov 24, 2020 Nov 24, 2020

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Tried to import the project, same error.

How do I revert to previews version ?

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Community Expert ,
Nov 24, 2020 Nov 24, 2020

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somewhere or other in creative cloud there's a way to not delete older versions when you update.  but if you did delete it you can reinstall it in the creative cloud app.  see screen grab

Screen Shot 2020-11-24 at 10.57.33 AM.png

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Contributor ,
Nov 24, 2020 Nov 24, 2020

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I don't get that, the other version tab, just uninstall

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Contributor ,
Nov 24, 2020 Nov 24, 2020

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I rolled back to a previous version, but still same error... this is silly. I can't edit my videos and I'm so behind now.

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Community Expert ,
Nov 24, 2020 Nov 24, 2020

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I'll send you a dm with my email address and you can send me the project file and I'll see if there's anything I can do.

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Community Expert ,
Nov 24, 2020 Nov 24, 2020

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Contributor ,
Nov 24, 2020 Nov 24, 2020

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Ok that worked ! 

Oh phew ! thank you !

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