Participant

Answered

No audio after export

Forum|Forum|4 years ago
April 7, 2021
3 replies
1525 views

I just updated my premiere pro and now it keeps exporting my videos without audio- i dont know what to do! I read all the previews posts and tried everything but nothing is working- and i need to get this done for a job!

can anybody help?

This topic has been closed for replies.

Correct answer kathe5F88

Yess, when i brought it back they had audio! But anyway- I finally got it- I uninstalled Premiere and then i downloaded the older version in the adobe clouds and was able to open and I just exported with audio- I'm literally crying of happiness! haha I really don't know what is up with the new adobe version 15.0 but im sticking with the 14.9! thanks for the help!

sergeyf28217811

Participating Frequently

Same problem

https://community.adobe.com/t5/premiere-pro/mp4-exports-after-update-to-v15-are-out-of-sync-when-playing-on-quicktime/m-p/12037890#M346675

https://community.adobe.com/t5/premiere-pro/strange-sync-problem/m-p/12037880#M346674

Jeff Bugbee

Community Expert

If you bring the exported clips back into Premiere, do they have audio? Just wondering if perhaps your external player is muted.

K

kathe5F88AuthorCorrect answer

Participant

Yess, when i brought it back they had audio! But anyway- I finally got it- I uninstalled Premiere and then i downloaded the older version in the adobe clouds and was able to open and I just exported with audio- I'm literally crying of happiness! haha I really don't know what is up with the new adobe version 15.0 but im sticking with the 14.9! thanks for the help!

TexasFood

Participant

I still cant get it to work and I am so sick of having to figure out things that Adobe should have figured out before...

C

Carlos Ziade

Community Expert

I can notice in the project panel that you have both mp3 and wav audio files,

maybe that could be the culprit.. go to Edit - Edit in Adobe Audition - Sequence.

Inside Audition, match loudness, then go to multitrack and export to premiere pro

K

kathe5F88Author

Participant

Thanks for the help! I just tried that and still no audio :(, i literally exported videos perfectly 4 days ago- when i did this last updated boom no audio! is there any way of going back to previous version of premiere? i literally don't know what to do anymore- the audio is perfect in the video timeline of premiere, it plays beautifully.

TexasFood

Participant

The best strategy is usually dont update. I have these types of issues with Adobe products ALL THE TIME. If it works then don't mess with it. So sad.

I can't seem to get audio when exporting as well. Software is so booboo.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded