Skip to main content
May 25, 2012
Question

No recognized audio in .M2TS files

  • May 25, 2012
  • 3 replies
  • 40856 views

I've seen a couple of different threads about this issue that have said the same thing but all have referenced AVCHD from various Sony Cameras. In my case my footage is from  HDPVR. Why the capture device would matter doesn't make any sense to me but regardless Premiere Pro CS6 doesn't just not import the audio... it doesn't recognize it at all. There is no mention of audio at all when looking at the properties.

My footage is recorded with AC3 (2 channel source)

As everyone else has said... there was no issue with 5.5 which is what I'm still using to edit since this is obviously broken in CS6.

I've yet to see a concrete solution anywhere. I was hopeful that a bug fix would be included in the update today but no such luck.

So what's the solution Adobe? Is there a bugfix coming? In the mean time I should just leave CS6 installed in hopes of an update to fix the issue?

Slightly Annoyed with this.

    This topic has been closed for replies.

    3 replies

    May 29, 2013

    Sorry to dig up what seems to be an old question, but I've recently made the move to PPro after upgrading my PC in order to run it.  However, I'm having the same issue with my .m2ts files and audio.

    My rig: Win 7 Ultimate 64bit

    120gb Intel SSD/1tb Samsung HDD

    8gb RAM/ GPU GForce GTX560

    My camara: Hitachi DZ-HD90

    1920x1080 29fps

    Audio bit rate 256kbps 2channel stereo 48kHz

    The camera records in .m2ts files and the Hitachi software bundle can convert those files to h.264 (which are still .m2ts files, I think) or MP4 files which are heavily compressed and not usable.

    I've tried all the suggestions above, but there's one thing I'm not really sure about, and that's the file tree structure that I'm supposed to save my footage in.  I saw a screen shot of an example somewhere, but I'm not completely sure I've done it correctly.

    It would be nice if I could just import the files directly off my camera though.  The problem is, PPro only imports the video and not the audio track.  I've copied the complete file structure from the camera itself to my PC's HDD and still, no audio.

    Here's a screen shot.

    http://i254.photobucket.com/albums/hh103/2CamSamPhotoBucket/FileTree_zps0254c065.jpg

    LeoSSom
    Participating Frequently
    May 30, 2013

    Adobe CS6 have a noTorioous problem n support to MPEG2 . The solution is the abandon of Cs6 and retirn to CS5.5. Even withb adition of  Rovi Totalcode, the Mpeg2 was not fully implemwnted.

    So not waiste your time with CS6 trying to work qiyh MPEG variatons.

    Adobe removed this featire.

    LeoSSom
    Participating Frequently
    June 1, 2013

    and yet these two companies decided to use non-standard file on purpose

    It happens.  But if you want to list the model numbers I can probably tell you if the media should work or not.

    ADOBE is that it must be right, and the whole world wrong.

    Well, not the whole world.  Just you, or rather, your system.  (Or you really are using non-standard media that PP just doesn't play nice with.  But that's unlikely since you claim it works in 5.5.)  For most folks, CS6 works just peachy with standardized MPEG media, no plug-ins necessary.  Now the upside to that fact is that it may be possible for us to help you correct whatever is wrong with your system.

    Maybe in the future a new version CS7 will solve problems and return with MPEG2 fully supported

    It doesn't need to 'return' because it never left.  CS6 supports at least everything CS5.5 did, possibly even more.  There is a problem with certain spanned media clips that is new to CS6, but I suspect this is not what you're talking about.


    No . Do not worry about me .

    To tell the truth, I do not know why I decided to write my opinion here about these MPEG2 CS6 Suite problems.

    We are happy and producing well, very well indeed in CS5.5. Depending the demandings, we add new plugins. Last friday we installed Doremi CineAsset on the two 64 cores workstations. Starts to work imediately. CS5.5 is rock solid.

    You know that part of the media archives where we keep those finalized services, already delivered and paid by the clients ?

    Here in Brazil we call "dead archive" . We trimmed the project, cut and paste in a Data DLT Tape and store there. Probably we never touch in that tapes again. Yeah, it's the place where we stored the CS6 medias.

    We only remember the existence of CS6 because of Audition, very enriched with iZotope, SSL and Steiberg plugins. Works Great.

    Participating Frequently
    July 16, 2012

    Just to add as a note,

    Sont Vegas (understandably) works fine in the same enviroment and loads (the audio of) mts files (that dont work in CS6) quite ok. Adding extra software like this doesn't appear to fix or even help with CS6, so i am expecting their codec paths and logic work independantly of windows in general, do their own thing and thus the problem is within the app and configuration itself and less a related codec/app/patch/windows concern.

    Todd_Kopriva
    Inspiring
    May 26, 2012

    How, exactly, are you importing the footage? Are you using the Media Browser? Does the footage come in an AVCHD folder structure? If so, then you need to make sure that you're not just importing the video essence file, which loses the connection to the audio data.

    May 27, 2012

    I'm importing via the media browser. The footage is recorded with a Hauppauge HD PVR. All the capture produces is a .M2TS file... no folder structure. Just simply that single file. Doing nothing different than I did in 5.5.

    Participating Frequently
    June 2, 2012

    Would it be possible for you to supply small sample file(s)? If so, I will PM you a location to upload them to. Thank you.