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'No se ha podido abrir el archivo en el disco' Error al importar archivos en Premiere.

New Here ,
Apr 18, 2018 Apr 18, 2018

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Cuando intento importar archivos de vídeo me sale el siguiente error: ‘Error al importar archivo. No se ha podido abrir el archivo en el disco’. No tengo ni idea de por qué puede ser, estoy un poco desesperada. Archivos de audio e imágenes sí me deja.

He probado a desinstalar los codecs y volver a instalarlos. También probé a desinstalar Premiere y nada.

Ojalá puedan ayudarme porque he de montar un trabajo para pasado mañana... Gracias por adelantado.

Adjunto captura de la ventana que me sale.

eror.png

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correct answers 2 Correct answers

Adobe Employee , May 23, 2018 May 23, 2018

Hi lucíal1,

Add your vote and comment to the following bug: Fix mp4 Importing – Adobe video & audio apps

Thanks,

Kevin

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New Here , Jan 27, 2023 Jan 27, 2023

Este error es debido a que Adobe Premiere no acepta ciertos caracteres a la hora de importar el archivo. Remplaza el nombre del archivo por caracteres simples. 

Un saludo.

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New Here ,
May 06, 2018 May 06, 2018

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Hola. tengo el mismo problema y aún no lo pude solucionar.

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New Here ,
Jun 02, 2020 Jun 02, 2020

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Instala window media player , me paso igual

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New Here ,
May 01, 2023 May 01, 2023

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Me pasaba exactamente lo mismo, lo solucione cambiando los audios de mp3 a wav con un convertidor online.

 

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Adobe Employee ,
May 23, 2018 May 23, 2018

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Hi lucíal1,

Add your vote and comment to the following bug: Fix mp4 Importing – Adobe video & audio apps

Thanks,

Kevin

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New Here ,
Oct 29, 2019 Oct 29, 2019

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no funciona este proceso. que mas podemos hacer para arrehglar este probelma???

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New Here ,
May 04, 2022 May 04, 2022

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Tengo el mismo problema! ya he descargado todos los codecs y nada, alguien pudo solucionarlo? 

por favor!! esto me pasa con los archivos QuickTime .mov con transparencias. 

alejasiverio_0-1651694683640.png

 

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Community Expert ,
May 04, 2022 May 04, 2022

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Installing codec can make things even worse.

mov is just a wrapper what codec was used?

Post screenshot clip in MediaInfo in treeview here on forum.

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New Here ,
May 04, 2022 May 04, 2022

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I donwloaded the files from a Drive Folder, i finally think it's something wrong with this, but i don't know what. The files appear empty. 

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Adobe Employee ,
May 04, 2022 May 04, 2022

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Hi alejasiverio,

Sorry about that. You might have unsupported media; perhaps QuickTime wrapped H.264 files. I had the same problem. I downloaded freeware Shutter Encoder and rewrapped the files as .mp4, and they were able to be imported and edited. Can you try that? Let us know if it works.

 

Thanks,
Kevin

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New Here ,
Jan 27, 2023 Jan 27, 2023

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Este error es debido a que Adobe Premiere no acepta ciertos caracteres a la hora de importar el archivo. Remplaza el nombre del archivo por caracteres simples. 

Un saludo.

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New Here ,
Jun 06, 2024 Jun 06, 2024

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Renombré el archivo y me funcionó!! Gracias!!

 

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New Here ,
Mar 09, 2023 Mar 09, 2023

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Me pasó con un archivo de audio... le cambié el nombre al archivo y listo! creo que hay un problema con algunos caracteres y premiere 

 

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