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Brittanyls
Brittanyls
Participating Frequently
Jun 12, 2010 7:07 PM UTC
Question

Odd, Green video in Adobe Premiere CS4?

Hi! This has been happening to me a lot lately, and I really need a fix!

When editing my projects, I will have imported a lot of video files.

Before dragging those files into my timeline, I like to preview them.

However, sometimes, the video does not play.  The sound does, but all I see in the preview are random frames from other video files that I have imported. (Ex. Say I preview a video of a dog barking, which works.  Then, I try to watch a video of a cat meowing.  I hear the cat perfectly, but random frames from the dog video are all I see in the preview area.)

Random videos also turn green when previewd.  I will not be able to hear them, like last time, but the whole frame is green and I will not be able to see them. On the timeline they are black.

I usually solve this problem by restarting, but I have to get this project done!

I recently imported a WAV file and an mp3 file into my project. ***The video files are in MP4 video format.

OS: Windows 7 64-Bit Home Premium

Processor: Intel(R) Core(TM)2 Quad CPU    Q8400  @ 2.66GHz (4 CPUs), ~2.7Ghz

Memory: 6142MB RAM

Card name: ATI Radeon HD 4650

Everything is on my C:/ Drive.

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    33 replies

    jaik42698499
    Participant
    Jun 22, 2018 6:55 AM UTC

    Problem fixed!

    You have to change the renderer to software only mode. This can be changed under File>Project Settings>General. More specifically, I changed it from Mercury Playback Engine GPU Acceleration (Open CL) to Mercury Playback Engine Software Only. I deleted the old render files and reexported without any further issues.

    Success!

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    rochmansp
    rochmansp
    Participant
    Oct 24, 2016 11:30 AM UTC

    I'm recently have the same problem with my Premiere Pro CS6, it happen in one of my rendered video from After Effect in .mp4 format. What I do next is try to render it in .avi format, and somehow its works for me. Other than huge rendered .avi file, nothing seems to be a problem for me.

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    Brittanyls
    BrittanylsAuthor
    Participating Frequently
    May 10, 2011 8:08 PM UTC

    P.S. Thanks for everyone's help...a year ago!

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    Brittanyls
    BrittanylsAuthor
    Participating Frequently
    May 10, 2011 8:06 PM UTC

    Hey everyone,

    I found a solution to this problem, but I never posted it on this forum post!

    I don't remember where I read it,  but somewhere on these forums I read that Premiere Pro CS4 considers  MP3's to be "demon spawn."  So, I removed all of my MP3's, converted them  all to WAV format, and then re-imported them.  I haven't had a problem  since!

    I then had the problem when trying to use MTS files, but I simply converted them to another format and I was fine.

    -Brittany

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    tpatterson319
    Participating Frequently
    May 9, 2011 11:09 PM UTC

    Has anybody found the solution to this answer?  I have the EXACT SAME problem, and have had it for over a year.  I don't know what the problem is.  Maybe my computer isn't powerful enough?  I also have everything on the 1 drive, so, maybe thats where my problem could be coming from.  Thanks in advance for any suggestions.

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    the_wine_snob
    the_wine_snob
    Inspiring
    May 10, 2011 1:32 PM UTC

    Welcome to the forum.

    As noted above, the more info that you can provide, the easier it will be for others to remotely diagnose the issues. This ARTICLE will give you an idea of what info is needed, and give you tips on how to find some of it.

    Please let us know a lot more about your system, your Source Files, your Sequence settings and the exact problems that you experience, plus when you experience them.

    Good luck,

    Hunt

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    excited_Genie16B8
    Legend
    Jun 13, 2010 10:19 PM UTC

    The first thought that comes to my mind is that you're editing files that aren't well designed for editing.  (The MP4 extension supports that idea.)

    So, stop trying to edit those files.  Ideally use only I-frame media from pro cameras.

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    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    Jun 13, 2010 10:38 PM UTC

    CS4 and 5 edit mp4 natively.

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    excited_Genie16B8
    Legend
    Jun 13, 2010 10:40 PM UTC

    Since MP4, much like AVI and MOV, is really more of a container than a single video format, it would not surprise me in the least if the veracity of your statement was entirely dependant upon what the MP4 file actually contains.  Premiere may well work perfectly fine with the MPEG2 media found in the XDCAM's MP4 files, but may not do as well with an MP4 downloaded off the Internet containing God knows what specific codec variation.

    In this case, the symptoms are indicative of them containing something that Premiere just doesn't like.

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    the_wine_snob
    the_wine_snob
    Inspiring
    Jun 12, 2010 7:18 PM UTC

    What are the details of your source files? The more details, the better. What is your Sequence Preset?

    When you say that everything is on your C:\, do you mean the OS, programs, media, Projects and Scratch Disks, plus the Page File, or are there more details of your I/O sub-system setup, that might be useful?

    Also, the reference to "green" makes me wonder if this ARTICLE might be useful. Note: there are many links to other similar issues, so do follow all. the links. There are also some screen-caps in many of those linked threads, so you can see if that is similar to what you are encountering.

    Good luck,

    Hunt

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    Brittanyls
    BrittanylsAuthor
    Participating Frequently
    Jun 12, 2010 7:26 PM UTC

    I couldn't find any place where it said "Enable GPU Playback."  Not sure where that is, and project still isn't working.

    I'm gonna restart my computer now and see what happens.

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    Brittanyls
    BrittanylsAuthor
    Participating Frequently
    Jun 12, 2010 7:38 PM UTC

    Okay, the videos aren't green, for now. This is temporary.

    I'm sure they will turn green again sometime.

    I don't want to keep restarting my computer.

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