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Participating Frequently
January 24, 2017
Answered

Open captions not visible after rendering (Premiere Pro 14.9 and earlier)

  • January 24, 2017
  • 36 replies
  • 70349 views

Hi!

 

I'm new to the Captions option in Premier Pro. I have 4 caption clips on the timeline with multiple captions in them. I can see the captions in the program monitor and also see the style changes I made to the text. But when I render the footage on the timeline, the captions disappear. What could the issue be?

 

Thanks!

This topic has been closed for replies.
Correct answer Kevin-Monahan

An update solved this particular issue for a majority of our users. If you have similar issues with captions, kindly create a new post and do not create an additional post here. That would help us triage only existing issues, not ones that have been addressed.

Thank You,

Kevin

36 replies

Participant
June 6, 2021

Hi,

too late, but hope helps others, use the link:

https://youtu.be/J0ELzLSmkXs

 

Good luck!

Michael Elmkjær Madsen
Known Participant
November 23, 2021

Yes - my god ive been looking for this ! This is just stupid UI design - for most users these days - were everything needs to be titled for SoMe - this is terrible confusing and convoluted. The default should be burn in.
I garantee thats what 90 % of users who are subtitling in PP wants ! Something this important shouldnt be hidden away like this, and the default should be ON! Pls fix this - this has been causing so much grief for editors in so many years its quite frankly ridiculous... 

Jay Pro
Participant
August 12, 2019

I'm having the same problem!

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity ManagerCorrect answer
Community Manager
August 9, 2019

An update solved this particular issue for a majority of our users. If you have similar issues with captions, kindly create a new post and do not create an additional post here. That would help us triage only existing issues, not ones that have been addressed.

Thank You,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin-Monahan
Community Manager
Community Manager
June 27, 2019

SteffP,

Did you ever solve this issue? If so, please let us know. For now, the solution will be for you and for everyone to file a bug. I am already advocating for fixes along these lines.

Thanks!
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
June 28, 2019

Hi - this was something from two years ago that resolved following an update

lumute63737575
Inspiring
April 22, 2019

Hi,

I'm just so happy that I figured this out by simple step as I fixed that but it was a while ago and that's stuck in my head that I can do it. Just simply turn the Input to Output in the export settings. That's it.

Best regards,


Lumut End

Participating Frequently
May 2, 2019

Hi, what to you mean by simply turn the input to output?

oshokri
Participant
February 19, 2019

Hello,

I just had the same issue, just make sure you render in and out before going into the export window, and make sure you select Burn captions into video from the captions tab in the export window.

I hope this solves your issue as it did to mine.

Participant
November 7, 2018

I have figured it out! Do everything you have been doing:

1. Create open captions

2. Make sure enable captions is checked

3. Make sure the frame rates are the same as the video

4. Export movie...

Here is where it changes. Instead of queuing to media encoder, export. Be sure you have "burn captions into video" selected.

this actually works!

Stan Jones
Community Expert
Community Expert
November 7, 2018

In addition to exporting directly from PR, you can set the AME preference to "import sequences natively." This will not work if you have dynamic linked After Effects elements in the sequence. Known issue.

The "enable" captions (in the program monitor options) is only needed for Closed Captions. It doesn't hurt Open Captions, but they should show in the timeline and be burned in as long as set in the Captions tab in the export dialogue..

Participant
September 20, 2018

I've had trouble with sequences before (e.g. audio not playing after going from headphones to desktop) and my usual solution is to copy to a new sequence. That worked for me here fwiw. I did nest both the OC and video layer.

softananda
Inspiring
September 3, 2018

Hi all. I know this won't solve the issue for most of you, but I post it in case it does for some. It once happened to me that some captions had disappeared while others were still visible. The reason was merely that we had inadvertently changed the motion attributes (position) in the effects tab of the source panel, so the missing subtitles were now below the image's bottom line. We tried the roptions before realizing that, so perhaps in some cases simply resetting the captions' position will do the trick.

42Rory
Participant
August 3, 2018

I was having this same issue too. Nesting the captions actually didn't work for me like it did for some, but what did was going back to where the captions appear in the project folder and dragging them back onto my timeline. I deleted the not working captions that were on the timeline and the recently added ones worked just fine. It seems like for some reason they just got buggy after sitting on my timeline for a while. Not sure why. For reference I'm using Premiere Pro CC 2017.1.1