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Participant
December 31, 2020
Question

Playback and export showing frozen, glitched frames

  • December 31, 2020
  • 1 reply
  • 2519 views

When I playback my video edit, it (pic 1) shows frozen frames and premiere pro will export the same fuzz into a video (export settings in pic 2). The audio is still continuous but the video freezes for a second and shows glitches then clears itself after a second or two. This happens in some parts of the video, but the majority of the video is fine. 

 

I made the editing timebase to 60fps from 23.976 fps (original source), but when I started a new project and loaded the source video with the original settings untouched, this fuzz thing still shows up at random points (sequence settings- pic 3). And even if I don't add any edits (I basically only use text and Motion- Position and Scale), the freezing still occurs.

 

The source video (MP4) plays fine outside of Premiere pro and has no glitches. Premiere pro itself is not laggy; it runs smoothly at full resolution playback and the same problem occurs at 1/4.

 

I've tried rendering it, restarting the program, reinstalling adobe, deleting media file caches, and restarting my computer, etc. but I can't figure it out.

 

Is there anything I can do and is there a reason why it's like this? Maybe it's my computer or adobe itself? Or something I did to the clips?

 

Thanks 🙂

 

Intel (R) Core i7- 4930K CPU @ 3.40GHz

RAM 32.0 GB

64-bit OS

Premiere Pro 2020 version 14.7

Radeon RX 580 4GB

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1 reply

Inspiring
December 31, 2020

To me it looks like a decoding issue, try to turn off hw-acceleration in preferences

Harmonious_Explorer0D44
Participant
December 31, 2020

@quackquackq  try this. 

 

I have something similar.

When i export a 25fps video, then it became streched and like "an interlaced" video(linear picture issue). When i turn the hw-acceleration off, and export the video, then it has no problems.

The funny thing is: When i turn the hw-a on and export another video with 60fps, then its export without issues.

Participant
January 5, 2021

wow thats interesting that it doesn't need to be turned on for the 60fps one hahah ill have to look into what hw-a does! thanks so much !