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Jan 28, 2019 2:19 PM UTC
Question

PP keeps closing and CC keeps signing out automatically?

Hi when ever i open up my Premiere Pro after a few min it decides to close it self...its not crashing of freezing up its asks the normal prompt of Saving before closing, as if iv clicked close my self, and then about a min after it closes i get signed out of the CC App 😕😕 iv tried re booting and re installing Adobe CC, seems to only happen wiht PP as Photoshop is working fine... any ideas/help??

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    1 reply

    caroline_edits
    Community Manager
    Community Manager
    Jan 28, 2019 10:18 PM UTC

    Hi Razibaig!

    When Premiere is acting strangely, it can help to trash your preferences: FAQ: How to reset (trash) preferences in Premiere Pro?

    I'd also check for available updates on your computer! Graphics cards, OS, Premiere app, etc. Update if you can!

    Good luck

    Caroline

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