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U
unwanted nickname
Known Participant
April 15, 2020
Question

Premier-Pro Is Dead -- Because of Driver?

  • April 15, 2020
  • 3 replies
  • 798 views

Recently I've been getting a System Compatability Report  "Unsupported Driver NVIDIA Quadro NVS 290" on opening Premier-Pro.  I was able to "continue with known issues" & produce videos. 

 

Today, I got half way through rendering a file & got an error.  I now cannot render or Export video files.  (I did that successfully yesterday.)  It says I can't export because of a rendering problem.

 

I did an update.  No change. 

 

My geek son says he's downloaded the referenced driver.  But I still get that message. 

 

Is the 'unsupported driver' likely to be the source of this new problem? 

 

I'm stuck.  I've got no P-Pro.

This topic has been closed for replies.

3 replies

U
unwanted nicknameAuthor
Known Participant
April 15, 2020

Is NVS 290 the card that I have? 

 

Whatever I've got, it rendered & exported videos until this morning. 

 

If I need a new card, what is recommended? 

 

R
RjL190365
Legend
April 15, 2020

What are the rest of the hardware parts in your PC? CPU, RAM and storage (disks, SSDs, etc.)? Because we cannot recommend a GPU until you tell us the rest of the specs of your PC.

U
unwanted nicknameAuthor
Known Participant
April 15, 2020

Processor: Intel Core-i5

PC?  Beat me.  It's parts cobbled together by the household geek. 

CPU 3.80 GHz

RAM: 16 GB

64-bit

Half a dozen sectioned(?) drives; over a TB free

 

Is that enough info?  I'm in foreign territory. 

 

Might the problem have occured because P-Pro snuck an update in on me? 

 

 

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 15, 2020

1 - install the (allowed one version older) PPro to see if it will work with that card

2 - buy a card that works with the current version of PPro

R
RjL190365
Legend
April 15, 2020

I'm sorry to tell you this, but that NVS 290 is now totally obsolete. It is based on the now-completely-obsolete first-generation Tesla/CUDA architecture (G86-based) whose driver support had completely ended way back in 2016. In fact, it does not meet even minimum requirements to run Premiere Pro 2020 at all, not even in software-only mode. It has only 256 MB of VRAM - far below the 2 GB of VRAM that is now absolutely required at a minimum just to even run Premiere Pro at all.

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