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KazuT_G
Inspiring
Mar 17, 2021 9:13 PM UTC
Question

Premiere 15.0 - Can't use up and down arrow

I upgraded to Premiere 15.0 today.

When I add an edit, the playhead jumps ahead a few seconds, then won't respond when I try to use my up and down arrow to go to previous / next edit.

The only way I can get it to respond is to hit play, then it'll behave normally.

However, it's seriously slowing me down.

Any ideas?

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4 replies

Jeff Bugbee
Community Expert
Community Expert
Mar 17, 2021 9:55 PM UTC

Piggy-backing off Kevin's reply, try opening a new project, then importing your old project in it's entirety into the new project.

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KazuT_G
KazuT_GAuthor
Inspiring
Mar 17, 2021 10:24 PM UTC

The project is fairly new, probably a week old. I'm the Assistant Editor and just got on the job so I'm not sure; but the job has only been going for about a week.

I tried importing into a brand new project - same issue.

Does it have anything to do with Premiere 15.0?

I'm on an iMac (Retina 5K, 27-inch, Late 2015) running macOS 10.15.7 (Catalina). The iMac may have been in storage for a while (work computer). Mac's auto update installed a Catalina update yesterday, from 10.15.1 (or so) to 10.15.7.

 

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Kevin J. Monahan Jr.
Legend
Mar 17, 2021 9:32 PM UTC

Does this happen in a brand new project, Kazu? Let me know.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio