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Participating Frequently
July 3, 2021
Question

Premiere Pro 15 utterly unusable

  • July 3, 2021
  • 4 replies
  • 1059 views

I have the full CC license, and haven't used premiere in around a year, but need to create a quick demo video for a cliernt, so downloaded and installed it to edit some 1080 clips together (nothing fancy, just a couple of fades). 

It's unusable - this is a fairly fast PC (4.5ghz i7, dual GTX1080Ti, 64GB RAM, M.2 drive and 4TB SSD RAID) but premiere crawls. It literally takes 10 seconds to open the file menu, then another 10 seconds for fly-outs to appear. The export option does nothing - click on "Export Media..." and nothing happens at all. I'm not sure if this is supposed to run on a server farm, but I'm amazed at how badly it performs compared to when I last used it.

Is it possible to install an older, working version of Premier just to get my project finished? After this I'll likely never touch it again!

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4 replies

Legend
July 5, 2021

Which particular i7 CPU do you have? You may have an older i7 that has only 4 cores and 8 threads. If that's the case, then its performance would be about as weak as today's low-end i3 CPU. Premiere Pro depends quite heavily on raw CPU performance.

Participating Frequently
July 5, 2021

Thanks for the responses, I'm pretty sure my PC is capable of opening a menu in most programs in under 10 seconds, so I don't think it's performance that's the issue. I also have a gaming PC with an RTX3070, 64GB, dual 1TB M.2 drives and saw the same issues - extremely sluggish, with the UI frequently freezing to the point I was getting prompts to close the program from Windows.

I eventually used Premiere 14.0 to finish the task. Even though the menu was not usable, hot-keys did work (i.e. CTRL+m to export). Exporting was actually very fast, as expected - it used one GPU, plus the CPU so the drivers seem ok. Again, I don't have these problems with other software that pushes the performance of these PCs.

 

Although as said I have the whole creative cloud suite I'm probably going to find an open source tool to do any future video editing (very seldom for me).

 

Thanks again for the replies.

Graeme Bull
Community Expert
Community Expert
July 5, 2021

If I were to take a guess, it's your graphics cards that are slowing things down for Premiere. The GTX1080ti stopped being produced over 3 years ago and Premiere has quickly moved on to requiring more up to date cards. not that it doesn't support it, but you likely are seeing a struggle for Premiere there. If you look around on the forum here about that particular card, there are bits and pieces of advice about it but the major one will definitely be to make sure to have the studio drivers installed. This can be a finicky process as you have to make sure the game drivers are out, studio drivers are in and Premiere catches them. Some people have had to reinstall (after a super clean uninstall) Premiere after doing that. The rest of your system seems up to snuff for Premiere though.

Peru Bob
Community Expert
Community Expert
July 5, 2021

Make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

Inspiring
July 4, 2021

You'll find that Premiere Pro version 14.9 is also available to you in the Creative Cloud app. Try installing that version and see if you get improved performance.

If performance problems remain, this may indicate something about your system that is an issue. Look first at Adobes specifications required for Premiere Pro and pay particular attention to your graphics card and approved drivers.

 

 

Participating Frequently
July 4, 2021

I assume it's Premiere rather than my machine. I primarily work on electronics designs and FPGA design work on this machine, and it's never had any issues. When a piece of software takes 10 seconds open a menu, I consider that particulartly well optimised. Thanks for the pointer though - I'm going to try installing the oldest version of Premiere I can find, to hopefully get something usable!

Participating Frequently
July 4, 2021

Jesus, is there no edit button on these forums either? "I meant not particularly well optimized" above haha!