Premiere pro 2020 and System compatability

Community Beginner ,
Feb 04, 2020

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My adobe premiere pro 2020 shows a System Compatibility Report saying that my current Intel drivers are not up-to-date.
I'm using NVIDIA Geforce 1060 and Intel HD 4600, dual GPU due to the dual monitor.
 

I downloaded the Intel Driver & Support Assistent and it says that everything is up to date.

And I read that I should use 24.20.100.6286 because it is qualified by Adobe as a baseline driver.

But It's impossible to install that version because it's keep showing error message. I found out that this is becuase of my CPU(Intel 4th generation). That version installation platform must be over 6th generation, README says. 

 

What should I do now?

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Most Valuable Participant ,
Feb 04, 2020

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Are you not able to connect 2 monitors to the nvidia card?

 

If you can, you may want to disable the Intel chip in BIOS

https://community.adobe.com/t5/Premiere-Pro/quot-could-not-find-any-capable-video-play-modules-quot-...

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Steven1323 AUTHOR LATEST
Community Beginner ,
Feb 04, 2020

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Thank you. A monitor is hdmi and 1060 doesn't have hdmi port so that's why I'm using dual GUI. I should buy hdmi to dp cable.

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LEGEND ,
Feb 04, 2020

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As Neil mentioned, disable the integrated Intel IGP in the BIOS. Intel had already placed iGPU driver support for its 3rd, 4th and 5th Generation CPUs into legacy status back in early 2018. This means no more compatibility fixes at all whatsoever will be made to the drivers for these CPUs, and only critical security patches will be made until later this year. As a result, the latest driver version for the HD 4600, which was released last month, is merely a security-patched variant of a driver that dated way back to mid-2017. Intel has been concentrating solely on its 6th-Generation and newer CPUs with Intel HD or UHD Graphics whose model numbers are only three digits long (e.g. UHD Graphics 630). All HD Graphics whose model numbers are four digits long automatically signify a 5th-Generation or older CPU. And Adobe officially requires a 6th-Generation or newer CPU for Premiere Pro to work properly.

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Community Beginner ,
Feb 04, 2020

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Thank you for your kind and detailed advice. What a pro.. thank you again

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