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layearby
Participating Frequently
May 17, 2017
Answered

Premiere Pro can't locate media files

  • May 17, 2017
  • 3 replies
  • 7799 views

I am so angry right now that I'm the calmest I have ever been. I just spent days editing a wedding film since the wedding Saturday. Their entire family, 200+ people are supposed to watch the film tomorrow.

The Groom asked me to add something to the beginning. I pushed all the DONE FILM all the way down the timeline and add the beginning. I go to pull it back together and there are a million random missing pieces of footage and audio. I am 300 degrees mad.

How do I fixed this mess?!

Moderator note: Title changed for search purposes. Thanks.

This topic has been closed for replies.
Correct answer ScubaBadger

Can I go back reinstall the drivers. It only choose certain files to delete off the time line. Better yet. can i just keep hitting undo until I get back to where the the film was all still together?


The files were not lost "into" the drivers, put old drivers back on will change nothing.

Hitting undo may take you back a few steps since you last saved and closed the project.

You'd be better off looking for one of the most recent autosaves and re-starting from there.

I set my PC to autosave every 15 minutes. so the most I lose at any time (and I have moments too) is 15 minutes.

3 replies

Inspiring
May 17, 2017

I have learned to love and hate Adobe and PP.

Most times you need to adopt an attitude of "If I do this, will PP screw me?"

So, with the good possibility it may, I do little things such as when a major step such as that which you describe above happens - I "Duplicate" the sequence that I was happy with - and work on the new addition suggested by the family / client in the duplicate.

In addition - while working on a raid drive, my autosave is saving in the project folder on the raid - so every time it autosaves - I manually save on a hard drive sitting in a separate drive in a hotswap bay.

It might help you in future.

Meantime, are the files you state are missing actually missing (deleted) or just being represented by the red place holder, in which case it may be a case of re-linking the files. Ultimately because PP may have forgotten where they are doesn't mean they are destroyed - just missing as far as PP can remember.

If you can find and re-link one - don't rely on PP auto linking the others even if you toggle it so - yesterday I had to re-link 30 files and PP didn't support the toggled auto re-link to other files in the same location - "P in the A".

layearby
layearbyAuthor
Participating Frequently
May 17, 2017

There is no read link. They are just missing in their place, but all the files are still in the same place on my drive.

They were all in one big folder, and I moved a few to a sub folder, but they are still all there on the same drive.

Which is why I'm confused why they don't even have the red relink option.

Jogen
Inspiring
May 17, 2017

layearby  schrieb

....and there are a million random missing pieces of footage and audio....

Hello Layearby,

are you sure, that all your media drives are still online?

...and yes, send more information, otherwise you´ll get only sketchy answers...

Jogen

layearby
layearbyAuthor
Participating Frequently
May 17, 2017

Sorry guys, I passed out at computer Hadnt slept in 2 days.

All of the files are still on the computer. I moved them to another folder and it only asked me to find 1 of them.

And I did add a graphics card. I hope removing past drivers and updating new drivers did not do this.

The film now looks like a child with missing teeth. like it just choose random places to delete.

Inspiring
May 17, 2017

As long as you still have the footage / files you will get over this - maybe not on time but at least you should get product to the client.

I learned the heard way too... NEVER upgrade physical devices, software or drivers half way through a project. I did it and got bit...

Won't ever do it again....

Roei Tzoref
Legend
May 17, 2017

How did you push it further? What about backup? Autosave? Show us a screenshot

layearby
layearbyAuthor
Participating Frequently
May 17, 2017

I selected all the footage and dragged it down the timeline.