Inspiring

Answered

Premiere Pro CC 2015 Memory Leak

Forum|Forum|10 years ago
June 26, 2015
7 replies
16725 views

Did the upgrade to CC 2015.

I've had my iMac freeze up numerous times with the "Out of Memory" warning and PPro is the culprit using massive amounts. Currently I'm looking at it, sitting idle with a relatively small project (23min series episode, 827KB project file) and the memory usage has jumped from about 2GB to 35GB (25.19GB Compressed Memory).

I did the upgrade on my backup mac. I have just wrapped actual paying gigs and have time to test out the new version during some down time. So... I've got about 3 weeks to figure things out before the clients get back in. I'm a huge fan of the Lumetri integration. That's the biggest addition to my workflow and I want to use it with client based projects, but the system needs to be running smooth. And the memory issue is the opposite of smooth.

I've optimized my memory settings to use only 26GB for PPro (which i guess it's doing if you go by the Compressed Memory its using). Scratch disks are set to "Same As Project..." which are located off the main HD.

I attempted the trick of turning off the auto save function (which is the worst trick to use... autosave will save actual insanity). Turning it off did nothing to relieve the memory leak so it's back on as it should be.

iMac (Retina 5K, Late 2014)

4 GHz Intel Core i7

32 GB 1600 MHz DDR3

AMD Radeon R9 M295X 4096 MB

Full breakdown of the memory usage as it currently sits:

I've updated my blackmagic drivers.

I do notice that the Adobe QT32 Server constantly sits as "Not Responding" and there is always at least 2 instances of it running (which confuses me).

I'm not sure if other info is needed.

Any suggestions?

This topic has been closed for replies.

Correct answer project17

Hi Rameez,

Thanks for the suggestions... however as an update on my situation. I updated my OS as bsbeamer‌ pointed out. After a good 10 hours of using it yesterday, keeping it open all night... I've stayed in the range of 3-9GB of memory being used. So, things seem to have settled down.

I did not try changing the memory allocation, just the OS update.

Cheers

J

Jaap H

Inspiring

We've noticed a couple of memory issues in Premiere Pro CC 2015.0.2 when using 3rd party video transitions and some effects.

It looks like the CC 2015.1 update that has just been released, has solved many of them.

The update is available today!

Here is what is new: http://blogs.adobe.com/premierepro/2015/11/premiere-pro-cc-2015-1.html

bevylegs

Participant

I have had memory leak issues the whole week and I have not been able to export any videos from Premiere Pro CC2015. Can Adobe please release the CC2014 app as well so that at least we can get some work done? I have lost 4 days of work and spent a lot of time and money at my local store getting my laptop checked out. No one can help and I am stuck and it does not seem as though Adobe are any closer to finding a solution. Please give us a version that we can work with in the mean time.

B

bsbeamer

Inspiring

the CC2014 apps are available to install through the CC app interface.

see this guide for some help:

Download and install Adobe Creative Cloud apps

if you still can't find them, maybe try this:

New Adobe CC 2014 direct download links

bevylegs

Participant

Thank you. This is most helpful as previous versions were not showing up in my app manager.

P

Philipp Belozjorov

Participant

I also have issues with memory leak.

Just upgraded to cc 2015, from cc 2014, and the same project now has many problems with this memory leak.

Trying to render the time line. Only thing i have on the clips is colorista II.

My system is MacBook Pro 2,8 GHz, i7, 16 GB 1600 MHz DDR3

bridgetv46523132

Participating Frequently

Have you optimized the settings based on your computer.

Again, it may be worth trying to export without effects applied to determine how resource intensive the effect is.

Is premiere sucking up all of the ram? How many cores is your processor?

Suggestion to speed up process, are you bottlenecking somewhere, eg, writing cache in same drive as footage, exporting video in same drive as footage and project

P

Philipp Belozjorov

Participant

I have 1 SSD drive and 4 cores.

So I am probably writing cache on the same driver as footage and i am exporting on same drive as footage and project.

It does suck all of the ram, but only when i render alot, or exporting my sequence.

As i said, i didn't had that kind of problems on the CC 2014. Everything worked beautiful.

As7rix

Participant

Can someone explain me why the Premiere takes 29 Gb in a 1 minute export?

I experimented some crashes while exporting/rendering.

My machine i7 4770k / 32 gb de RAM / GTX 780 / 2x SSD + 2x HDD SO Win 8.1

I upgrade graphic drivers and also win 8.1 updates...

Dont know what to do..

bridgetv46523132

Participating Frequently

What effects do you have applied? What is the resolution and format of the video?

As7rix

Participant

FilmImpact flare, light leaks and some dissolves.

1920x1080 apple prores

C

chriscalcazar

Participant

Hey all. I'm seriously running into this memory issue. I have an iMac 32gb ram, 4.0 Ghz i7, 10.10.4 OS Yosemite and pretty sure i'm up to date with Premiere Pro CC.

I'm exporting a 37 min file at h.265 Vimeo 1080p HD that's about 4.4 gigs. I have so much trouble working on it with warp stabilizer and nested sequences. It's annoying. I'd have to wait 5 minutes from changing a length of a video. However, after enduring this ordeal I go to export and it gets to about 21% with 15 minutes time elapsed, I get the system as run out of application memory. Can anyone help with this? Am I just to wait until Adobe releases an update?

bridgetv46523132

Participating Frequently

Hey All,

I find warp stabilizer combined with any other effects has caused the software to be unreasonably slow for the size and length of a clip - e.g, about 10 seconds, h.264 - It took about 10 hours to export just 5 of these clips with warp stabilizer and lumetri and some other effects applied. I couldn't even render in the timeline with an acceptable estimation of time.

I've tried everything, limiting bottle neck, overclocking, adjusting performance settings in windows 10, (i'm all up to date on everything btw, running 32gb ram with 5820K processor and only with the 2015 version of premiere have i encountered this issue)

In the case that you have other effects applied, It may be best, though not ideal, to export an intermediate file with just warp stabilizer applied and then apply any effects to that clip. Its a whole lot of extra work, but for the sake of expedience it might be worth it.

...I also want to add that any time i take a timeline into SpeedGrade, any clip with warp stabilizer applied will crash the program.

P

project17AuthorCorrect answer

Inspiring

Hi Rameez,

Thanks for the suggestions... however as an update on my situation. I updated my OS as bsbeamer‌ pointed out. After a good 10 hours of using it yesterday, keeping it open all night... I've stayed in the range of 3-9GB of memory being used. So, things seem to have settled down.

I did not try changing the memory allocation, just the OS update.

Cheers

Rameez_Khan

Legend

Hi,

I am glad the OS update worked for you. Thanks for your patience and follow up.

Thanks,

Rameez

J

jksonv

Participant

Hi Rameez.

Unfortunately, my Mac OS is up to date (10.10.3) but I'm having the memory leak problem on my MacPro, late 2013.

It's a 6 core 3.5GHz with 32 GB of ram. 26GB are allocated to Premeire CC 2015. Dual AMD FirePro D700's

I was working on a 5min HD project today when I got an out of memory message. Checking my Activity Monitor revealed that PP was using 31GB of my ram.

Monitoring it after that for the next 4 hours revealed that it never went below 29 GB.

Any ideas?

Thank you.

B

bsbeamer

Inspiring

Can you try moving the entire project to an external or non-system OS drive and see if that helps with the issue at all? Had a similar style memory leak (in CC 2012?) when I was loading some downloaded footage (quickly) off of a local desktop folder rather than using my traditional media drives. Using the non-OS media drives HELPED the issue, but did not solve it 100% - just delayed the inevitable crash and gave me much more time to work, for whatever reason...

It's worth nothing, there are other people with your same GPU that are complaining of memory-related issues. I wonder if this is GPU triggered, or if the GPU is a contributing factor?

May want to check out this thread, too: CC2015 - Out of Memory / Leaking like sieve

P

project17Author

Inspiring

Thanks for the reply bsbeamer.

I should have mentioned, the projects are all located on external drives. I agree, never keep a project on the application hard drive. Your just asking for slow downs.

My projects are located on a LaCie 2big Thunderbolt 6TB drive.

That's interesting to hear about the GPU... interesting in a "that sucks" kinda way.

P

project17Author

Inspiring

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