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KGCW
Participating Frequently
June 25, 2013
Answered

Premiere Pro CC Mute / Solo bug

  • June 25, 2013
  • 15 replies
  • 34717 views

Mute and Solo seems to enable and disable by themselves when I save a project, ie if I save a timeline with three audio tracks and track one muted, then quit Premiere and re-open the project, all three audio tracks will be muted.

It happened on a small project converted from CS6, I'll see if it happen with a project started on CC too.

    This topic has been closed for replies.
    Correct answer SteveHoeg

    Thanks, this is a known issue for CS6 or prior projects brought forward to CC with muted tracks. While we are working on a fix you can reload your CS6 project and unmute the tracks, or copy the content to a newly created track which should not exhibit this issue. Sorry for any inconvenience.

    15 replies

    J
    JeffC41
    Participant
    April 25, 2018

    I am having a similar problem.  When I solo the audio of one of the tracks it will work fine, but when I go back to it, the S will still be highlighted, but it will play all of the tracks.  I have to turn off and turn back on the solo track for it to work properly.  I also had another instance when one of the tracks was muted without the M being highlighted, and I had to turn it on and off again for it to work properly.  I just updated to the newest CC, and that is when I noticed this issue.

    White0826
    White0826
    Participant
    May 19, 2016

    I just created a new sequence in the same project and select all (Ctrl+A) from the bug sequence, copy and paste onto the new sequence. And all was done for me. All tracks are unmuted again.

    vcr100
    vcr100
    Participating Frequently
    August 17, 2015

    FIX THE MUTE BUTTON...

    Just another reason why Premiere is total garbage.

      jaybee_uk
      jaybee_uk
      Participating Frequently
      July 27, 2015

      Same problem here with v. 9.0.0.

      For me, the only way to get around this is to temporarily move the audio clip outside of the out marker / work area. Very annoying.

      R
      Rusty Pietrzak
      Participant
      May 9, 2016

      I tried that and it didn't help!

      E
      ericmillervideos
      Participant
      July 24, 2015

      I'm dealing with the same automatic mute/un-mute issue -- the playhead is paused, I mute a track, the green indicator appears, I hit play, then the green mute color vanishes and the track isn't muted at all. However, f8creative‌ offered a work-around solution for the time being (two threads above: mute/un-mute during playback) -- not ideal workflow but it fixes the issue until Adobe updates, thanks!

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      July 24, 2015

      Hi Eric Miller Videos,

      I'm dealing with the same automatic mute/un-mute issue -- the playhead is paused, I mute a track, the green indicator appears, I hit play, then the green mute color vanishes and the track isn't muted at all. However, f8creative offered a work-around solution for the time being (two threads above: mute/un-mute during playback) -- not ideal workflow but it fixes the issue until Adobe updates, thanks!

      This is a different issue than the O.P. However, I understand we have fixed the issue you are speaking of in the upcoming update of Premiere Pro CC 2015. That update is coming very shortly.

      Thanks,

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      C
      circuitman
      Participant
      July 22, 2015

      Premiere is automatically muting my tracks as well.  Whenever I hit play for a sequence, tracks are randomly muted/un-muted.

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      July 24, 2015

      Hello T Church,

      Premiere is automatically muting my tracks as well.  Whenever I hit play for a sequence, tracks are randomly muted/un-muted.

      We have fixed the issue you are speaking of in the upcoming update of Premiere Pro CC 2015. Stay tuned as it's coming soon.

      Thanks,

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      C
      circuitman
      Participant
      July 24, 2015

      Thanks, Kevin!

      S
      sivideo
      Participant
      July 19, 2015

      Mute button turned off on me today too. Solo button seems to work OK though. I am running windows 7.

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      July 24, 2015

      Hi SJ Video,

      Mute button turned off on me today too. Solo button seems to work OK though. I am running windows 7.

      We have a fix for this issue in the update of Premiere Pro CC 2015. Coming very soon.

      Thanks,

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      J
      Jimmutz
      Participant
      July 15, 2015

      This happened to me today also - I muted a track and when the playhead began playing the track kept unmuting again.

      Followed Nick Papps' advice: I cleaned my cache in Premiere and then restarted.

      That has solved it at the moment.

      P
      petersonallen
      Participating Frequently
      July 10, 2015

      Same thing here: a huge pain, I'll mute a track ( most often in my case a lower music track on tr 6 or 7) & the button turns green per usual; but once I hit play it un-mutes itself, green off, etc... restarting premiere is the only solution, which solves it for awhile.

      Running Premiere Pro CC 2015 - latest version

      on iMac ( 27" mid 2011) 3.4 GHz intel core i7

      OS X Yosemite 10.10.3

      Nick Papps
      Nick Papps
      Known Participant
      August 18, 2014

      I'm having a nutty issue.  I called support and they can't figure it out.   I have a mute button that is turning on and off like it's keyframed or something.  It's not keyframed that I can tell.  It's really strange.  It seems to be recording when I hit the mute button.  Even if I close out of Premiere CC 2014 and open it again the mutes happen again. 

      Any ideas???

      noahn26929673
      noahn26929673
      Participant
      July 5, 2015

      Getting the same thing here, for mute and solo tracks... Keep turning on and off when I play or stop.

      Nick Papps
      Nick Papps
      Known Participant
      July 9, 2015

      Happend to me today.  I cleaned my cache in Premiere and then restarted Premiere.  That did the trick for some reason.

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