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snowmandtd
snowmandtd
Participant
August 22, 2017
Answered

PREMIERE PRO CRASH AFTER START ON MAC

  • August 22, 2017
  • 2 replies
  • 2731 views

I try to open the application but it starts up, the main block in the middle of the screen and then it all disappears and a "Adobe Premiere Pro CC 2017 quit unexpectedly." message shows up on the screen.

After Effects, Lightroom and Photoshop all open up with no problem. I uninstalled and re-installed the software but still no luck. Any help?

Thanks,

Olaf

This topic has been closed for replies.
Correct answer snowmandtd

Thanks for your reply, Olaf. Please keep us informed.

-Kulpreet Singh


SOLVED!

I deleted the files from iCloud and I already had a folder set on my hard drive, but the program was trying to open through iCloud for some reason... now it opened no problem!

Best regards,

Olaf Erdmann

2 replies

C
crosscountryint
Participant
May 5, 2018
Please download the attached file to view this post
M
Meg The Dog
Inspiring
August 22, 2017

Try holding down the Option key when launching the application - it will reset all Premiere Pro Preferences to default settings.

MtD

snowmandtd
snowmandtdAuthor
Participant
August 22, 2017

Thank you for the suggestion but that did not work

kulpreet singh
kulpreet singh
Inspiring
August 23, 2017

Hi Snowmandtd,

Have you tried fixing the permissions on your Mac?

Check this blog: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)

Let me know if that helps.

Thanks,

Kulpreet Singh

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