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August 3, 2013
Question

Premiere Pro (CS6) - Windows 8 - [..\...Src\Win\Winfile.cpp-814] error

  • August 3, 2013
  • 3 replies
  • 21059 views

Hello         

Im currently having some issues with Premiero Pro (via creative suite 6) on a Windows 8 64 bit machine after reinstalling due to an error resulting in the encoding sequence crashing/hanging and remaining on 0% indefinitly

Video and audio were both taken via the same machine and are both in .MP4 format. The project will render correctly however will not export

Upon selection of export with match sequence settings enabled I receive the error box saying:

Premiere Pro Debug Event

Premiere Pro has encountered an error.

[..\...Src\Win\Winfile.cpp-814]

Upon closing the error the screen returns back to the work space. with an error box saying:Error compiling movie - unknown error. After this it again shows the infinite encoding screen.


I have tried uninstalling the programme and running any updates etc however I am unable to get it to work.

Would really appreciate an answer to this.Uninstalling and reinstalling is in itself a pain.

Many thanks

    This topic has been closed for replies.

    3 replies

    Participant
    June 5, 2015

    I've run it as Administrator and of course it doesn't work.

    I also tried this and it doesn't give exact instructions

    Odd Errors http://forums.adobe.com/thread/670174

    I switched to Adobe CC 7. This is way too annoying bug! Fix it!!

    Participant
    December 26, 2018

    Hola,

    yo también he tenido ese problema en un proyecto en el que el sonido no se escuchaba en ocasiones. Me di cuenta que el disco duro, donde tengo la caché de medios, apenas tenía espacio libre. Liberé espacio en el disco y he podido exportar el proyecto sin problemas.

    Un saludo.

    utilz
    Participant
    May 14, 2014

    Maybe a bit late, but I had the same issue. funny thing was, when I removed some sound files from after effects-imported .flv's, it started rendering! Oh god I am so happy

    Participating Frequently
    October 19, 2014

    I have some troubles guys...

    Adobe , help please  !  ! !

    Premiere Pro CS6.6  Windows 7 64-bit

    John T Smith
    Community Expert
    Community Expert
    August 3, 2013

    I can't give direct help with that error, but some reading that MAY help... These notes are (mostly) for Encore, but some ideas that may help

    .

    As well as the below, right click the program icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems...

    .

    Run as Administrator http://forums.adobe.com/thread/969395 (Encore AND PPro)

    .

    Odd Errors http://forums.adobe.com/thread/670174

    .

    Long File Names or odd characters cause problems

    Read http://forums.adobe.com/thread/588273

    And #4 http://forums.adobe.com/thread/666558

    And This Message Thread http://forums.adobe.com/thread/665641