Premiere Pro Troubleshooting: PC

[Kevin-Monahan]

Welcome to the Premiere Pro Troubleshooting page for PC users!

Do you use a PC? Great! You're in the right place. Premiere Pro PC users are a special set of users. We have a wide variety of setups and often have different needs than Mac users. Here are some resources, especially for PC users, that I hope will be helpful to you.

Top Premiere Pro Troubleshooting Resources

• System Requirements: make sure your system meets system requirements
• Known Issues: see if you are experiencing any known issues
• Poor performance: if you are experiencing poor performance, check out this article.
• Troubleshoot GPU-related issues here.

Top Premiere Pro Troubleshooting Articles

• • Troubleshoot issues related to playback and performance

Premiere Pro Help

• User Guide

Community Resources

• Premiere Pro Hardware forum
• List of known issues (Reddit)
• Frame.io: Troubleshooting Premiere Pro: How to Diagnose and Fix Common Problems in 2024
• Frame.io: 7 Common Problems in Premiere Pro and How to Fix Them

Premiere Pro Fixed Issues

• Note these bug fixes v.23 and 24.

Premiere Pro New Features

• See what's new in Premiere Pro (24.5) here.

Premiere Pro Release Notes

• See notes about the release here.

I have a problem with Premiere Pro software, not hardware

I need assisted help from agents via chat

I need to search the manual

I need to view some video tutorials

I have a Mac, not a PC