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marilynm21308643
Participant
April 16, 2020
Answered

Problems with Audio Playback from Premiere During A Zoom Meeting

  • April 16, 2020
  • 3 replies
  • 9451 views

Hi Folks! I'm a computer instructor who is teaching classes remotely using Zoom. When I share my screen and share computer audio using Zoom, participants int he Zoom meeting can only hear the playback from Premiere very faintly.

 

They can hear playback of a YouTube video clearly and at normal volume.

 

Does anyone know of any information from Adobe regarding how to control playback of sound from within their programs during a Zoom meeting?

 

I can't be the only tech instructor teaching Audition or Premiere via Zoom.

 

~ Marilyn

marilynmcneal.com

This topic has been closed for replies.
Correct answer spotpost

I had the same problem of Premiere only playing a few seconds at a time, until I set "ZoomAudioDevice" for audio input, output and Master Clock.
Preferences > Audio Hardware > Default input: ZoomAudioDevice, DefaultOutput: ZoomAudioDevice. I set the Master Clock to ZoomAudioDevice as well, which I think is what solved it for me. 

 

3 replies

J
Jared Isham
Known Participant
June 4, 2021

I have the same issue - it looks pretty straightforward on macs but on a Windows machine the ZoomAudioDevice is nonexistent.  I tried the suggestion of the virtual audio cable but I need to be able to hear the audio from Premiere while I'm editing.

 

I really hope to be able to limit the number of programs I am using.

It seemed very straightforward in this video but I do not have a mac so I don't see the ZoomAudioDevice

https://www.youtube.com/watch?v=8pcqTASUerw

M
marilynm21308643Author
Participant
June 17, 2020
Yes! I found this video through a fellow YouTube creator I follow
 
You use a "virtual cable" https://www.vb-audio.com/Cable/index.htm
haven't tried it yet but will be testing it out in a day or two.
    M
    mugsymugs
    Participant
    May 21, 2020

    Did you resolve this issue. I'm having the same problem and I thought I solved it by changing preferences in Adobe Premier to zoomaudio device. Now I get the audio to playback through zoom but only for a few seconds and then timeline freezes. Let me know if you solve it

    spotpost
    spotpostCorrect answer
    Inspiring
    June 17, 2020

    I had the same problem of Premiere only playing a few seconds at a time, until I set "ZoomAudioDevice" for audio input, output and Master Clock.
    Preferences > Audio Hardware > Default input: ZoomAudioDevice, DefaultOutput: ZoomAudioDevice. I set the Master Clock to ZoomAudioDevice as well, which I think is what solved it for me. 

     

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