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Participant
October 22, 2018
Answered

Problems with importing symlink files into Adobe Premiere Pro

  • October 22, 2018
  • 2 replies
  • 3563 views

All original files for these files with .symlink extension were created in Adobe Premiere Pro, so there couldn't be any problems with compatibility or cracked files. Files with extension .symlink were created using standard Windows 10 functions (CMD & command "mklink"). I have checked how Adobe Premiere Pro reacts on .symlink extension and found problems in its workability. Example: Taking file "clipbefore.mov" -> using command "mklink after.mov clipbefore.mov" (so it will create symlink file after.mov) -> trying to import this after.mov in Adobe Premiere -> receiving such error window, in English it sounds somekind of "Failed to import file. Unsupportable format or cracked file". It is strange because file clipbefore.mov imports without any errors or problems. What is more strange, if we create .symlink file after.mp4 from clipbefore.mov, it imports good.

Extra info: original clip with extension avi/mxf/mp4 after creating symlink file with identical extension like the original file has imported without any troubles. Clip with extension mp4 after creating symlink file with extension .mov also imports (also strange).

I've also tested how it works in Finalcut and there everything goes as it should correctly. Hope this problem will not go unnoticed by the engineer, 'cause in chat it was impossible to solve this problem. Thank you for attention to this issue.

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Correct answer alexeyp58757082

Duplicated this request on uservoice: Problems with importing symlink files into Adobe Premiere Pro – Adobe video & audio apps. Vote for faster solvation.

2 replies

alexeyp58757082AuthorCorrect answer
Participant
October 29, 2018

Duplicated this request on uservoice: Problems with importing symlink files into Adobe Premiere Pro – Adobe video & audio apps. Vote for faster solvation.

Mike Dziennik
Community Expert
Community Expert
October 22, 2018

Symlinks, hard links and all those functions are probably not recommended in order to deliver video files into Premiere.

Also, you say they were created using Windows 10 functions but you have tested this in FinaCut (MacOS only). What kidn of system are you using and where are your media files located?

I think you need to have a think about your workflow and forget using symlinks.

Participant
October 22, 2018

Yes, can't argue with that it is much better to import files in their original extensions like .mov, .mxf and etc, but for me and my colleagues it is strongly needed to use .symlink files for further import. System is Windows 10. In FinalCut just tested how that software feel itself with importing .symlink files. All media files were taken from desktop for easy checks.

Legend
October 22, 2018

You've got me curious.  What are you doing that you feel the links are necessary?