I'm using Premiere Pro 2019 on a Windows 10 machine, and I'm having an issue with syncing my setting. Every time I try to perform a sync, Premiere tried to connect to the Adobe cloud, but I always get an error message in the popup window saying "Syncing Failed." This happens either when I'm in the Home screen (Sync Settings > Sync Settings Now) or when I'm working within a project.
In the Preferences, I have it set up to "always ask my preference" when attempting to sync, and I have all three boxes in the settings window is checked; I've tried different configurations of this ("always upload," "always download," different boxes checked/unchecked, etc), but no luck. The Creative Cloud desktop app is running in the background as it always does on startup, and that it appears to be working/connecting without any obvious problems. Also, I have temporarily disabled Norton Antivirus, but the error keeps happening.