Recording from Windows Game Bar not working properly in Premiere.

Forum|Forum|5 years ago
September 11, 2020
3 replies
5636 views

Hi, I've recorded something from my screen using the Windows game bar recorder (AKA Xbox Game Bar), however when importing the video into Adobe Premiere it looks bad and isn't decoded properly. It looks fine in Windows built in video player and VLC. What is the cause of this? Has anyone got any experience?

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Phillip Harvey

Community Expert

FYI, I've been seeing more of this green bar thing pop up and was just working with someone on a Discord channel that was having this issue. It seems to be a specific Gamebar issue. In particular, the green bar would show up when trying to record at a resolution that wasn't native to the monitor. If you are in the same situation (recording a different resolution or aspect ratio than your monitor's native settings) you may want to try changing that. Otherwise, I don't know if this is something that will get fixed with a windows update in the future, but you might consider a different recording method.

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bob5E2D

Participant

How do i change that? because i have a 3440 by 1440 montier and im having the same problem?

Jeff Bugbee

Community Expert

Open the Game Bar recording settings and choose the same resolution as your monitor. It might say "native." If it says scaling, make sure it's at 100%.

Peru Bob

Community Expert

This might also be an issue:

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Michael Grenadier

Legend

Actually, Adobe does admit there can be problem with vfr footage.

https://community.adobe.com/t5/premiere-pro/faq-issues-with-screen-recorded-footage-in-premiere-pro/td-p/10874355?page=1

MarkusEkerAuthor

Known Participant

I'll change my macro.

Thanks for the feedback.

Yes, it is variable framerate. I don't have this problem with screen recordings from Nvidia Shadowplay for example, and I haven't experienced problems with other formats, but I am on a brand new PC/System so I don't have much experience with it yet. I could try installing another Nvidia Driver.

Transcoding with Media Encoder gives the same problem, I will try with Handbrake.