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Participant
September 21, 2018
Répondu

Recover my project after free trial

Hello,

I was working on a project during the free trial. When I went to open premier today all my files and sequences were gone. Were they lost since this was a trial? Is there anyway to recover my project?

    Ce sujet a été fermé aux réponses.
    Meilleure réponse par Abambo

    Your files are still available, but if you used the free trial and the trial period is over, you need to buy a subscription to continue working on that.

    The most probable cause is, however, that you are working or looking on the wrong disk.

    3 commentaires

    Participant
    September 15, 2020

    HI, IF I GET THE FREE TRIAL of Premiere , and finish some work before the free trial ends, can I save my work and keep it? Thanks.

    Participant
    September 21, 2018

    All thank you for your help. I was able to find the file. Like you said, it was located in a different folder.

    Abambo
    Community Expert
    Community Expert
    September 22, 2018

    Great! I’m happy that you can recup your work. Feel free to come back to the fora for further advice if needed.

    ABAMBO | Hard- and Software Engineer | Photographer
    Abambo
    Community Expert
    AbamboCommunity ExpertRéponse
    Community Expert
    September 21, 2018

    Your files are still available, but if you used the free trial and the trial period is over, you need to buy a subscription to continue working on that.

    The most probable cause is, however, that you are working or looking on the wrong disk.

    ABAMBO | Hard- and Software Engineer | Photographer
    Participant
    September 21, 2018

    I brought the subscription. I see my file name when go to "open project" but when I open it its blank. 

    Kevin Stohlmeyer
    Community Expert
    Community Expert
    September 21, 2018

    Outside of the application, go to the last known location where you saved your project. Select the project and get info on the file. See if the date modified matches when you last saved.