Red screen after rendering video

Forum|Forum|7 years ago
February 27, 2019
2 replies
7344 views

Hi,

I recently recorded two videos using a Sony camcorder. They are both recorded in .mp4 format.

Video 1:

Length: 1:42:30 (1920 x 1080) (25 fps)
Data rate: 49991 kbps
Total bitrate: 51528 kbps

Video 2:

Length: 9:44 (1920 x 1080) (25 fps)
Data rate: 49946 kbps
Total bitrate: 51482 kbps

I can open both these clips using VLC. It's a little laggy at first, but they work and there are no missing frames, or any other issues.

My issue however is that when I try to export my Adobe Premiere Pro project (which has both these clips included), after around 7 minutes, a red screen will appear in the final rendered version. This red screen DOESN'T appear when in Premiere Pro, only when rendered. I have also tried going straight to Media Encoder and tried to compress the files to help the issue, however the red screen will still appear after they are compressed. The red screen is random, sometimes it appears and disappears for a few mins, but I would say for 70% of the video clip, there is a red screen.

Please advise me on how to resolve this issue as these clips are critical for me to render within the next day or so.

Thanks in advance for your help.

This topic has been closed for replies.

Correct answer Vinay Dwivedi

Ho Jonathan,

Transcode this file using Handbrake and compress it as per your requirements.

https://handbrake.fr/

caroline_edits

Community Manager

Check out your GPU! Maybe it needs an update.

Caroline

C

Candy ShakesAuthor

Participating Frequently

GPU is fully updated. I think the file size is too large. I desperately need this file, is there any workaround to reduce the file size and bitrate to get it to work?

I compressed the 1:40:00 video clip (Video 1) into 720p. There were 9 spans of red screen across this 1:40:00 which totalled to around 15 mins. For example, 3:00 to 5:00 is red screen, then back to normal. I tried compressing the original Video 1 from 2:55 to 5:05 so I could just use this and overlap the original in this timespan if that makes sense. But now media encoder is freezing after the first 7 seconds of compression! This is constantly happening. This didn't happen when I compressed the entire 1:40:00 mins......

This has never happened to me before. I think it's something to do with the file. I can play it in VLC, just can't compress it. I don't mind turning my GPU off or something. I don't care if it's a 10 hour render, I just want someone to please let me know a 1 day workaround to prevent the red screen. I will never record with this quality ever again so I won't suffer with this issue. Just need a temporary workaround.