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Tobias5DD1
Participant
June 16, 2021
Question

Severe interface lag in Premiere Pro Windows

  • June 16, 2021
  • 10 replies
  • 11321 views

Since the latest update Premiere Pro (v15.0) is extremely slow sometimes and not usable at all. Main issues are interface errors, where they are not shown or take very long to load.

For example when I want to switch from one editing tab (Editing) to (Graphics) it doesn't make the switch. I waited once to see if it would load at some point, and it did, after 5 minutes... And when loaded the interface there wasn't usable at all, because of slow load times.

I added an image of the tab interface not loading at all.

 

Playback is not affected and works for 4K footage without proxys. I can't switch the tabs though and sometimes also not open new windows in the same tab. Overlays in the timeline are also not shown like visual snapping feedback and preview of transitions.

 

What I've done:

- Restart PC and Premiere Pro multiple times

- Clear Media Cache

- Change Media Cache location to bigger drive (Over 1TB free)

 

Editing worked before without any problems, what could be the problem?

    This topic has been closed for replies.

    10 replies

    А
    Алексей321635194c7e
    Participant
    September 8, 2023

    Интерфейс жутко тормозил. У меня стоит монитор 32" 4K, Ryzen 5 3500X 32RAM SSD m2 480Gb. Поставил разрешение экрана FHD - лаги прекратились. Вернул 4K - вернулись лаги. При установке монитора я увеличил стандартный шрифт WINDOWS на 125%. Вот когда я установил рекомендуемы 100% лаги пропали. Странно, раньше и с этими параметрами работало без лагов. 

    Ishan Y
    Community Manager
    Ishan YCommunity Manager
    Community Manager
    September 14, 2023

    Please let us know what types of files you're working with (format, codec, frame size, frame rate) and your sequence settings (Sequence > Sequence Settings). Please also share your GPU specifications.


    Thanks,

    Ishan

    S
    sylwu
    Participant
    September 7, 2023

    99% sure I'm having the exact same issue, though I'm only working with 1080p30 footage.

     

    I've done the exact same troubleshooting steps as OP, but the problem has came back each time. It's strange, because it was perfectly smooth for around 3 hours straight, and all of a sudden started to drop in performance like this. Resizing the window does not fix the problem at all, but instead perfectly represents the type of performance I'm getting.

     

    Ryzen 7 5700G

    Radeon RX 6600

    64G ram

     

    p.s., I've also set my Audio Hardware Default Input as No Input to no avail.

    R
    rubens28958624
    Participating Frequently
    August 10, 2023

    Hi @Tobias5DD1 Any updates from your end? Are you still using Premiere Pro?

      Warren Heaton
      Community Expert
      Warren HeatonCommunity Expert
      Community Expert
      August 10, 2023

      Some users have reported improvement with lag by changing the Audio Hardware Default Input to No Input.

        R
        rubens28958624
        Participating Frequently
        August 11, 2023

        thanks! Will be looking into this

        H
        HenRMJ
        Participant
        July 2, 2023

        I also recently started having this issue as well. It only started happening when I created a nested sequence. All of a sudden the UI started to lag but not any of the functionality. So the play would work and I could select things but the UI wasn't updating.

         

        I am using 2 monitors as well, and it's really strange because only the main window is lagging but the secondary window isn't. I have the source window, program window, timeline, tools, and audio meter on the main window. And my second window has audio clip mixer, audio track mixer, effects panel, info panel, project panel, properties panel.

         

        PC Specs

        OS: Windows 10

        Ram: 64GB

        CPU: Ryzen 9 5900X

        GPU: 4080

        Storage: 1tb NVME ssd, 4tb HDD

          H
          HenRMJ
          Participant
          July 2, 2023

          Oh also version 23.5

          C
          cschodt48
          Inspiring
          June 8, 2023

          Just wanted to say I've been having similar issues. There's just noticeable lag on most actions. Drag a clip and the cursor moves for a second before the clip jumps and catches up. Ripple delete a gap and wait a bit for it to close. Hit the "L" key and wait sometimes, 5, 6 seconds before playback starts. Everything just feels very laggy.

           

          Windows 10 (all updates installed, whatever current version is)

          AMD 5950

          Nvidia 4090

          128GB RAM

          Premiere installed to one SSD with the all previews and media cache on another SSD, and the footage on yet another. All NVME, all capable of over 2GB/S read speeds

          S
          S2704359266mb
          Participant
          June 8, 2023

          Incredible! Same issues here on my Mac. It's not even a Windows or Mac thing. I work on the latest version 23.4.0 

          and playback or direct manipulation on the sequence/timeline becomes slower and slower the longer I work on the project, really frustrating. Tried restarting my mac or Premiere. It helps a bit in the beginning but then it gets worse again. The premier 22 version was much faster and worked fine for me. I think I don't have a choice but to start new project on the older version again.

          valentinor87468916
          valentinor87468916
          Participating Frequently
          March 9, 2023

          Same problem here... Been working with Premiere on my DELL Notebook for over 6 months but suddenly today I am experiencing the same problem as reported by others. 
          What 'fixes' it is going from PREMIERE in full-screen into a slightly less big window... 
          But it still is anoying to experience this... 

            K
            Kien290718163pwx
            Participant
            March 26, 2023

            Experiencing this right now!!! HELP!!!

            Ishan Y
            Community Manager
            Ishan YCommunity Manager
            Community Manager
            April 3, 2023

            Sorry to hear you're experiencing this issue. Could you share more details on the issue? Do you see this issue with specific projects and source files? Which version of Premiere Pro you're currently working on? We're here to help. Just need some more info. 

              R
              Rob217717683hsl
              Inspiring
              March 1, 2023

              Experiencing lag in 2023. Fresh Premiere Pro install, Macbook Pro 16" and Windows PC with i7 13700k/GTX2080TI

              Ishan Y
              Community Manager
              Ishan YCommunity Manager
              Community Manager
              March 1, 2023

              Hey Rob,

               

              Sorry to hear about this. Do you experience lag with the interface, playback, or both? What's the exact version of Premiere Pro (Here's how to check)? Do you see this issue with specific projects or source files? Let us know.

               

              R
              Rob217717683hsl
              Inspiring
              March 8, 2023

              Any and all projects. Version 23.2.0 (Build 69).

               

              Deleting preferences fixed the issue temporarily, but it didn't last long before it went back to the same poor performance.

              RockMotionLC
              RockMotionLC
              Participating Frequently
              March 2, 2022

              I have 128 Ram, great perfomance overall, and Premiere is just useless.

              This isn't just a minor issue. It's a major issue that has nothing to do with caches, drives etc.

              Literally, it feels like the main menu was being run by a 30 year old processor. Sometimes it takes 10 clicks to save my project, and 10 attempts to see the File or Edit drop down menu.

              Any chance Adobe can help?

                T
                Tobias5DD1Author
                Participant
                June 17, 2021

                After continuing to edit today, the interface is lagging again. A rerender of the interface is triggered when I resize the Adobe Premiere screen, but that is just a bad workaround.

                Anybody got any ideas how to fix this issue for good?

                  A
                  Anonymous
                  June 17, 2021

                  Same with me here 😕😕 the lagging of my Playhead or the whole UI is so annoying and makes it really unusable.
                  I got a bug where every 2-3 minutes, my windows aren't "clickable" - When I hit ctrl+s to quick save everything turns back to normal...for the next few seconds until I play my Video again.

                  I'm on Windows 10 with AMD Ryzen 9 3900x - 64GB RAM - and everything's running on M.2 SSDs

                  Really don't know where the problem is 😕😕

                  A
                  Anonymous
                  June 17, 2021

                  ...forgot to say I'm working with 2 Monitors on 1080p... but that shouldn't be a problem either, should it?

                  T
                  Tobias5DD1Author
                  Participant
                  June 16, 2021

                  Resetting the preferences helped.

                  Start Premiere Pro with Alt pressed to reset them.

                   

                  Let's hope this solved the issue.

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