Skip to main content
M
mbenton75
Known Participant
November 20, 2018
Question

Trying to send premier pro slideshow (mp4) as email attachment

  • November 20, 2018
  • 2 replies
  • 429 views

Hello,

I am 100% new at Premier Pro. I have created a small 8 image slideshow and I am trying to send it as an email attachment. When my recipient opens the attachment they are only able to see the 1 image as a still image. This is using outlook and Gmail. When I compressed the file Gmail showed an error and the download button was not working.

I wonder if this is an mp4 issue, a Premier Pro issue, or a "me" issue?

I am attaching/sending the slideshow using adobe document cloud.  Both as a compressed and uncompressed file without success. Does anyone have any insight?

Thanks!

Maria

    This topic has been closed for replies.

    2 replies

    MarekMularczyk
    Community Expert
    MarekMularczykCommunity Expert
    Community Expert
    November 21, 2018

    Why don't you send the, the video using one of cloud services or:

    WeTransfer

    Adobe Community ExpertAdobe Certified Professional
    K
    Kulpreet
    Participating Frequently
    November 21, 2018

    Hi Maria,

    I doubt that you are following the correct steps.

    I am not sure how to share video files using Adobe Document Cloud, never used that.

    Please follow the steps from this link: Share your created movie |

    You can also share media using Adobe Creative Cloud or Dropbox.

    Thanks,

    K

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices