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Trying to send premier pro slideshow (mp4) as email attachment

Explorer ,
Nov 20, 2018 Nov 20, 2018

Hello,

I am 100% new at Premier Pro. I have created a small 8 image slideshow and I am trying to send it as an email attachment. When my recipient opens the attachment they are only able to see the 1 image as a still image. This is using outlook and Gmail. When I compressed the file Gmail showed an error and the download button was not working.

I wonder if this is an mp4 issue, a Premier Pro issue, or a "me" issue?

I am attaching/sending the slideshow using adobe document cloud.  Both as a compressed and uncompressed file without success. Does anyone have any insight?

Thanks!

Maria

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Engaged ,
Nov 20, 2018 Nov 20, 2018

Hi Maria,

I doubt that you are following the correct steps.

I am not sure how to share video files using Adobe Document Cloud, never used that.

Please follow the steps from this link: Share your created movie |

You can also share media using Adobe Creative Cloud or Dropbox.

Thanks,

K

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Community Expert ,
Nov 21, 2018 Nov 21, 2018
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Why don't you send the, the video using one of cloud services or:

WeTransfer

Adobe Community Expert
Adobe Certified Professional
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